Bilingual AR & Credit Analyst - RIC0048
CooperVision, a division of CooperCompanies (NYSE:COO), is one of the world’s leading manufacturers of soft contact lenses. The Company produces a full array of daily disposable, two-week and monthly contact lenses, all featuring advanced materials and optics. CooperVision has a strong heritage of solving the toughest vision challenges such as astigmatism, presbyopia and childhood myopia; and offers the most complete collection of spherical, toric and multifocal products available. Through a combination of innovative products and focused practitioner support, the company brings a refreshing perspective to the marketplace, creating real advantages for customers and wearers. For more information, visit www.coopervision.com
JOB TITLE: Bilingual Accounts Receivable & Credit Analyst
Responsible for all aspects of collection, risk assessment, customer analytics and reconciliation of customer accounts.
Post cash/credit card payments, process billing adjustments, research & process refunds and reconcile accounts.
Assist with month end processes to ensure Customer statements are processed in a timely fashion.
Responsible for monitoring and maintaining customer accounts including:
Ensuring customer compliance to credit control procedures.
Communicating with customers in a professional manner to encourage and secure payment.
Resolving client discrepancies and NSF resolution
Propose account adjustments, ensuring appropriate back-up documentation for small balance write offs, credit memos, short payments
Accountable for reducing delinquency of assigned accounts and meeting defined department goals and metrics such as a marked reduction in DSO and account balances over 90 days.
Review and release pending sales & promo orders and coordinating communication with both the customer and the Sales group.
Maintain files on all past due accounts, including accurately recording information/conversations about the status of collection efforts within AR system.
Assist in a thorough credit review on new and existing customers.
Establish and maintain effective and cooperative working relationships with the Sales group, with a strong emphasis on proactive communication.
Required to participate in special projects and analytics when necessary.
KNOWLEDGE, SKILLS AND ABILITIES
Excellent communication skills
Ability to make sound judgments
Multi-task in a high energy environment
Produce at a high level of accuracy
Proficiency in Microsoft Office Suite, strong Excel, Datawarehouse retrieve and ERP-BAAN is an asset.
Accounting College/University diploma or equivalent preferred.
Minimum of five years General Accounting / Credit / Collections / Receivables / Customer relations preferred.
Primary Location: Canada-Ontario-Richmond Hill
Unposting Date: Ongoing