Position Title: Training Coordinator
Start Date: As soon as possible
Rate of Pay: $27.47/hour
Reports To: Manager, Community Connections
Hours: Full-time (35 hour/week) contract until November 30, 2019
Location: Lawrence Square and other NYCH & community locations
North York Community House (“NYCH”) has been committed to working with individuals, groups and neighbourhoods to address the issues that are of concern to them for over 27 years. From reducing isolation for newcomers and providing support to new parents, to bringing together residents to strengthen their communities, our goal is to provide the support people need today, in order for them to succeed tomorrow.
This position incorporates both internal (staff) and external (community) training and capacity building and provides leadership in those areas. Externally, the position is responsible for developing and delivering high quality training and ongoing learning opportunities to community members. Using community development and adult/popular education approaches, this position creates trainings based on community engagement, environmental scans, census track data, demographics and evaluative data. The Training Coordinator will also develop and maintain external partnerships. Internally, this position is responsible for ensuring all trainings offered across NYCH programs align with best/promising practices, and meet NYCH’s high standards.
Develop and deliver high quality training that engages and reflects the learning goals of the target community to build and enhance community capacity
Work with other staff to identify opportunities for capacity building and training in currently served and new neighborhoods that enable resident leadership and positive community outcomes
Identify, test and implement new learning strategies, labs, resources, and online learning tools that will enable learners to reach their fullest potential
Ensure that community trainings are planned and implemented using a range of approaches such as adult education and popular education that will support active community engagement and build community participation and ownership
Collect and analyze evaluation data and other relevant research to ensure continuous quality improvement.
Work collaboratively with all NYCH program teams to ensure that all trainings and capacity building opportunities are participatory, engaging and high quality
Work with the manager and other colleagues to ensure that all program staff who do community trainings/workshops utilize detailed curriculum and systematic evaluation tools, and collect and analyze evaluation data to use this information for future planning and improvements
Work with the manager and other colleagues to continuously develop NYCH’s approach to training, and key curriculum and facilitator guides, based on current research, best practices and community feedback
Promote collaboration amongst all NYCH trainers/facilitators and facilitate opportunities for staff to reflect on their work, and share experience and expertise to ensure programming is as effective as possible
Keep up-to-date on new practices in training, capacity building and facilitation including e- learning
Develop and maintain external partnerships with learning institutions and other key stakeholders
Prepare reports and budgets, and support development of funding proposals (e.g. providing research/evaluation data program descriptions, etc.) as required
Participate in team and organization meetings, trainings and events
Ensure all program records, receipts and files are maintained securely and submitted
The minimum level of education is a degree in social work, social services, adult education or related field or the equivalent experience. Education or training in group facilitation, and/or Personality Dimensions certification are assets.
Experience and Skills
Minimum 3 years’ demonstrated experience in adult education, training design, workshop delivery
Demonstrated experience working with community development
Demonstrated expertise in facilitation using a variety of tools and approaches, and strong ability to engage clients, and create enthusiasm about learning
Excellent time management, attention to detail, and ability to effectively manage multiple tasks
Strong oral and written communication skills in English
Experience working with diverse communities, and strong understanding of issues facing people with low-income, people of colour, and newcomers to Canada
Strong writing skills including conducting program evaluations and preparing clear, concise reports
Excellent teamwork skills and ability to work well with diverse stakeholder groups
Work schedule will be determined with supervisor based on program needs. This position will require some evening/weekend work, and travel within the GTA. Responsible for carrying/caring for a laptop and cell phone. A police reference check (including vulnerable sector screening) is required.
Please submit cover letter and resume by: July 22, 2019 at 5:00 p.m. to:
Training Coordinator – Hiring Committee, North York Community House
700 Lawrence Ave. W., Suite 226, Toronto, ON M6A 3B4
NYCH is committed to creating an inclusive and diverse workplace and encourages applications from marginalized communities. Additionally, accommodation will be provided as required throughout the interview and employment process. If you require accommodation, please let us know in advance and we will work with you to meet your needs.
No phone calls please- only candidates selected for interviews will be contacted