Accounts Receivable and Chargeback Specialist

Robert Half - Markham, ON (30+ days ago)

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If you're looking to grow with a thriving Wholesale Distribution company, this Accounts Receivable (A/R) and Chargeback Specialist position could be right for you. This dynamic organization has an Accounts Receivable and Chargeback Specialist position available through Robert Half Finance. The Accounts Receivable and Chargeback Specialist role will be based in the Markham, Ontario region and is a full-time employment opportunity. This position is for candidates who can enter, post and reconcile batches, research and resolve customer A/R issues, prepare aging reports, place billing and collection calls, maintain cash receipts journal, and update and reconcile sub-ledger to G/L.


  • Reply to information requests from stake holders, including shippers, customers, and the sales/marketing department
  • Handle payments and compile segments of monthly closings and annual reports in compliance with GAAP
  • Prepare accurate documentation of compliance chargebacks and short payments for review and immediate action
  • Work with clients to solve payment issues; set up payment plans as needed
  • Provide and follow up on outstanding supporting documentation with customer
  • Obtain POD’s (Proof of Delivery) for short payment disputes and /or customer requests
  • Obtain POD’s for overdue invoices
  • Follow up on outstanding chargeback and POD disputes
  • Maintain log of compliance charges for review of external warehouse (ADS)
  • Document and keep Matrix (in house accounting system) notes up to date
  • Responsible for chargeback control, inquiries and investigation
  • Maintain log of compliance charges for review of external warehouse (ADS)
  • Follow standard procedures to execute general accounting tasks
  • Post and balance financial data in various ledgers to reconcile bank accounts
  • Ensure accuracy of documents and codes
  • Ensure the mission, values, and culture of the organization are supported, conveyed and reinforced
  • Observant, accurate and able to thrive in a fast-paced environment
  • AA or BS/BA degree in Accounting or related field
  • Expertise in chargebacks
  • Solid understanding of Accounts Receivable (AR)
  • Strong familiarity with Approved Invoices
  • Credit investigations experience highly desired
  • Customer invoices experience
  • 5+ years of relevant experience in accounts receivable
  • Proficient in ERP systems
  • Established analytical skills in basic accounts receivable and accounting policy
Robert Half Finance & Accounting matches skilled professionals with remote or on-site jobs in accounting, bookkeeping, finance, audit, taxation and more on a full-time basis. Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. Our parent company, Robert Half International Inc., has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998.

Questions? Call your local office at 1.888.490.5461. All applicants applying for Canadian job openings must be authorized to work in Canada.

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