Systems Analyst

SickKids - Toronto, ON (30+ days ago)

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About SickKids

Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built – nor could it be maintained – without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.

When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of Healthier Children. A Better World.

Don’t miss out on the opportunity to work alongside the world’s best in paediatric healthcare.

Position Description

The Research Information Technology (RIT) Systems Team at the Hospital for Sick Children is seeking a highly motivated Systems Administrator to join our small team. The Systems Team’s mandate is to provide expertise in managing the back-end computing resources, services and infrastructure enabling scientific endeavour, and the greater mission of the SickKids Research Institute, and work in collaboration with other IT groups across the organization while maintaining excellence in customer service.

We will need you to hit the ground running while taking over management of the Windows server environment and the tape backup environment. You will cross-train with several other systems administrators to support a variety of technologies and report to the Snr Manager, RIT Infrastructure. Self-motivated individuals will find opportunities for skills development in areas such as virtualization, automation, databases, security, large storage systems, network design, technical evaluation, project management and high-performance computing.

Here's What You'll Get to Do:
Primary support for Windows servers and the tape backup environment
Fulfill Level-3 server, storage and application requests as escalated by the Research Help Desk
Support Linux server, Windows server, storage and virtualization administration
Maintenance of hardware and liaison with vendors under the terms of support and warranty agreements
Maintain and update technical documentation
Other duties as assigned to support Research IT systems administration

Here’s What You’ll Need:
BSc in Computer Science or other related field, or equivalent College level certification (in Systems Administration) and at least 3 years relevant work experience
Proficiency in Windows and Linux systems administration
Experience with backup software such as EMC NetWorker
Good understanding of common network protocols such as NFS, SMB, LDAP, DNS, DHCP, TFTP, and NTP
Working knowledge of scripting languages such as Bash, Python, Perl and/or PowerShell
Must possess excellent verbal and written communication skills and the ability to interact with peers, scientific and technical audiences
Must have the initiative and ability to take ownership of assigned tasks and complete them to required standards and deadlines

Qualifications and Experiences below are considered an asset:
Experience installing, configuring and maintaining application tools and databases: Apache/httpd, Tomcat, NGINX, MySQL, PostgreSQL, MS-SQL, Oracle and Elasticsearch
Experience managing virtualization platforms such as VMware vSphere
Experience supporting large storage devices (SAN/NAS) and good understanding of file systems like such as OneFS and ZFS
Good understanding of Ethernet and related network technologies
Experience with systems automation tools such as Ansible
Experience with monitoring ssystems such as Icinga2 and LibreNMS
Experience managing public cloud hosting environment such as Microsoft Azure
Experience with ITSM ServiceDesk Plus or Service Now; issue and project tracking tools such as Jira
Knowledge and/or experience with Agile principles and frameworks
ITIL certification and/or experience working in an organization that supports IT service management best practices

Employment Type: Full-Time, Permanent

Our Commitment to Diversity

The children and families we care for are diverse, and so are our employees. All are welcome to join our unique organizational culture and be part of our inclusive team.

If requested, SickKids is proud to make available accommodations to support applicants with disabilities during the interview and assessment process. Information received relating to accommodation will be addressed confidentially. SickKids is also committed to providing services in both official languages and our preference is to hire employees who are fluent in both English and French whenever possible.

Thank you for your interest in joining SickKids. Only those applicants selected for an interview will be contacted. In accordance with our Hospital policy, employment at SickKids is conditional upon the Hospital’s receipt of all necessary documentation.

How to Apply

Tip: Combine your cover letter and resume into ONE document of 20 pages or less as you cannot upload multiple documents as part of your application.

If you are still experiencing technical difficulties please email ask.hr@sickkids.ca to send us a short description of the issues you are experiencing. Please note that we will not accept resumes sent to this inbox but we are happy to respond to requests for technical assistance.