Group Benefits Consultant - bilingual

Coughlin & Associates Ltd. - Ottawa, ON (30+ days ago)

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About Coughlin & Associates Ltd.:

Across the country, thousands of Canadians rely on Coughlin & Associates Ltd. to design and administer their group medical, dental, disability, life insurance, and pension benefits. Coughlin is a full-service benefits consultant and third party administrator. Our services include:

  • group benefits consulting and plan marketing
  • plan administration and correspondence
  • claims adjudication and payments
  • Established in 1958, Coughlin & Associates Ltd. provides services to some of Canada’s most respected companies, unions and public service organizations.In 2015, Coughlin partnered with People Corporation, a leading national provider of group benefits, group retirement and human resource solutions.

Do you value Service Beyond Expectations™?

Today, we are offering highly organized and motivated individuals with a passion for exceptional service the opportunity to fill the following full-time position in our Ottawa office. If you have experience relating to some of the following fields: accounting, benefits, claims adjudication, customer service, group administration, human resources, payroll, business analysis, consulting, finance, banking, bookkeeping, accounts payable, or accounts receivable, we want to hear from you.


Job Summary

Reporting to the President, the Consultant is to provide leadership as well as manage multi-functional activities, including client benefit plan, and /or trust funds, analyzing financial reports, interacting with providers and ensuring highest levels of customer service in all respects and at all times.


The Consultant requires a post-secondary degree and at least 3-5 years of related work experience in group benefits is expected.

The Consultant should possess:

  • A valid Life Insurance License in Ontario and/or Quebec
  • Sound knowledge of group benefits, Microsoft Office, and standard office administration procedures.
  • Excellent grammatical, spelling, and communication skills, ideally in both official languages.
  • Superior data entry skills and strong mathematical and reconciliation skills.
  • The demonstrated ability to learn and master new software and technology.
  • The demonstrated ability to build new customer relations and the ability to maintain good public relations, both within and outside the organization.
  • Strong organizational skills, the ability to prioritize and multi-task, and the ability to manage time
  • The ability to adhere to existing company policies and procedures.
  • The ability to use tact and discretion to maintain information in the strictest of confidence.

The Consultant is responsible to work extended hours as requested or as required to meet the job demands, and must agree to do other duties as assigned by the manager.

What’s in it for you?

We offer one of the most competitive compensation and benefits packages in the industry. We pride ourselves on career development and fostering growth. Our employees enjoy the opportunity to provide valuable feedback and collaborate on achieving goals. Coughlin’s team is truly one-of-a-kind. If you have what it takes to provide Service Beyond Expectations™, apply today.

How do I apply?

Interested applicants should forward a resume and covering letter stating their salary expectations to hr @coughlin.caattn: Human Resources Generalist.

Coughlin & Associates Ltd. is an equal opportunity employer. Upon request, accommodations due to a disability are available throughout our selection process. We thank all applicants for their interest, but advise that only those selected for an interview will be contacted.

Please visit our website for more details:

Job Type: Full-time


  • English (Required)
  • French (Required)