Customer Service Representative

Downtown Panago Pizza - Montréal, QC (30+ days ago)

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Are you looking for a new exciting opportunity in customer service? Have you got previous experience in customer service or sales? Are you an experienced service professional looking for your next challenge?

Are you passionate about developing your customer service career further?

Are you looking to enhance your sales skills further whilst working for a great company?

Do you have previous customer service experience?

Then this is the job for you!

The Job:

Acting as the first point of contact for all queries via phone. Transferring calls to local sites and taking messages for the sales team
Dealing with a high volume of inbound calls dealing with mainly sales enquiries
Blended role
Outbound calls to existing customers
Ability to capture customer information efficiently and accurately
Having an excellent understanding of the services in order to provide customers with highest level of service
Providing a world class customer service
Ability to manage your time and diary effectively to ensure all leads are chased up
Ability to communicate effectively at all levels.

Hours of work: Full time hours, working 40 hours a week, shifts between 8am-6.30pm Monday to Friday, and 1 in 3 weekends where you would work either a Saturday 8am-5pm or a Sunday 10am-5pm

Start date ASAP

Benefits:

Great working environment
Regular weekly and monthly incentives
Dedicated training suites
Excellent opportunity to progress
Parking + close to train and bus links

Have you got the following experience or skills?

Previous experience in a customer focused sales or service role
Excellent communication skills
Effective time management
Experience of dealing with a high volume of phone calls

Then we want to hear from you! Please apply online now….

Please APPLY NOW for an immediate telephone interview.

Job Type: Contract

Experience:

  • call center: 1 year (Preferred)
  • customer service: 1 year (Preferred)

Education:

  • Secondary School (Preferred)

Language:

  • English (Required)
  • French (Preferred)