HR Business Partner - Housing & Conference Services

McMaster University - Hamilton, ON (30+ days ago)

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Human Resources Services Mission:
As value-added service partners we cultivate human potential and champion an inclusive culture by: Enabling University strategy; Collaborating with our community; Delivering service excellence; and Empowering learning & growth.

McMaster University is multi-faceted with multiple locations and constituencies. As a result, Human Resources support and services at McMaster have developed over time to meet a spectrum of stakeholder needs. The Human Resources Services team consists of functional units such as the HR Service Centre (Payroll, HR Operations, HR Systems Strategy, Reporting and Analytics), Organizational Development, Employee & Labour Relations, Total Compensation, and Health, Safety & Risk Management, who enable the delivery of comprehensive Human Resources programs and services in collaboration with leaders, HR area offices and HR practitioners across our community.

Housing Conference Services (HCS)
Housing and Conference Services (HCS) directly supports the University’s goal of advancing human and societal wellbeing and Forward With Integrity’s overriding vision of ‘educating for capability’. We provide a distinctive living and learning experience for 3600 students focused on key educational priorities including community development, personal growth and wellness, academic excellence, and inclusion.

HCS concurrently drives a positive McMaster experience for guests, alumni, staff, faculty and student by providing accommodation and event coordination which meet the highest standards of service excellence. HCS is a proud and significant ancillary contributor to the financial health of the University and the core academic and research mission of McMaster.

HCS is poised to expand our capacity by 66% over the next 5 years. Moving from 4000 to 6500 bed spaces across 15 buildings. This expansion will diversify the housing operation dramatically, from a traditional focus on the housing needs of first year undergraduate students, to the introduction of upper year, graduate, and family housing, in addition to a constantly diversifying internal and external client base.

The annual budget for HCS is currently (pre-expansion) approximately $31 million and we employ 125 full-time and 250 part-time staff.

Job Summary:
Working in collaboration, Human Resources Services and HCS leadership are introducing the HR Business Partner role as a valued member of the senior leadership team to help HCS’s critical portfolio requirements including organizational design and role planning, overseeing talent management plans to engage and develop the current workforce, customized onboarding, training and development activities, HR program management, employee engagement activities, support recruitment initiatives for hourly and salaried positions, equitable compensation reviews, and navigating the related employee and labour relations features associated with diverse workforce.
The HRBP will build and enable a productive, welcoming, healthy workplace culture where every individual is able to achieve their best in alignment with McMasters’ culture and to enable delivery of the goals of the HCS and to ensure the successful growth and implementation of the departments 5 year strategic plan.

Accountabilities:
The HR Business Partner will oversee the following activities:

Strategic Planning and Analytics

  • Lead and facilitate strategic planning discussions; develop and document formal business and people plans which complement priority objectives, with detailed short term and long-term goals.
  • Create and deliver against the annual HR plan for the portfolio; ensure appropriate KPIs and metrics are in place and regular progress updates are shared based on portfolio needs (i.e. quarterly, annually)
  • Conduct organizational design reviews and ensure new requirements and descriptions are formally documented; lead plans for effective implementation.
  • Leverage available HR dashboards and reporting to review trends, identify gaps, and proactively inform new strategies.
  • Assist leaders in advancing strategies to create and maintain a healthy, safe and engaging culture and workplace.
Talent Acquisition and Development

  • Develop, implement and monitor to ensure a talent framework is in place to effectively assess needs within the portfolio.
  • Conduct regular analyses of portfolio talent acquisition and development requirements.
  • Oversee and execute recruitment strategies in collaboration with leadership team, OD, Employment Equity, HRSC and external partners.
  • Support the unit in monitoring and meeting our Equity, Diversity and Inclusion goals. May serve as the Employment Equity Facilitator for positions within the unit.
  • Ensure effective onboarding and retention strategies are being utilized to maximize experiences and success.
  • Implement and maintain a succession development plan for the portfolio.
  • Collaborate with HR Centres of Expertise (COEs) to design and deliver custom training and development offerings.
Consultation and Coaching

  • Provide consulting guidance for all strategic human resources related matters to identify potential solutions which drive overall culture, engagement and productivity.
  • Act as leadership coach for the portfolio; work with COEs as needed to enable additional coaching in areas of performance management, employee relations, engagement and career development.
  • Facilitate and enable coaching and mentoring practices within the portfolio.
  • Assess service levels and associated value with leaders.
Compensation and Total Rewards

  • Oversee any strategic compensation related activities for the portfolio working in partnership with Total Rewards; partner with HRBAs to ensure annual processes are being executed appropriately
  • Dependant on portfolio, ensure global/market factors are assessed to ensure equity and overall competitiveness
Change Management and Communications

  • Leverage HR project management resources to ensure alignment with priorities and governance.
  • Ensure change management and communication plans are in place and are executed effectively for any new initiatives and strategic deliverables.
  • Oversee the design and delivery of required metrics/reports to support decision making and demonstrate impacts.
HR Leadership

  • Participate in HR meetings, Community of Practice forums and other HR development activities to continue growth as an HR professional and develop required networks.
  • Collaborate with other HRBPs and the Organizational Development (OD) team to identify common issues and enhance organizational design, recruitment, development or training needs.
  • Function as subject matter expert and/ or project lead on new HR initiatives/ system enhancements and launches within portfolio.
  • Advise on, interpret, communicate and participate in the development of HR policies, practices, and processes to ensure strategic alignment. Conduct regular risk assessments and proactively address as required.
  • Ensure compliance with University Human Resources policies, procedures, and requirements and applicable legislation.
  • Participate in portfolio and organizational committees to help advance strategic objectives.
  • Actively encourage and engage in HR continuous improvement initiatives which drive improved employee and workplace experiences.
  • May act as back-up for HRBPs and other HR colleagues as we look to provide seamless HR experiences across campus.
Qualifications:
Education:
  • Bachelor’s degree with Human Resources or Business discipline, or equivalent combination of education and work experience required
  • CHRL designation preferred
Experience:
  • Minimum of 5-7 years’ of relevant HR experience as an HR Business Partner/ Consultant/ Relationship Manager preferred
Knowledge/Skills:
  • Demonstration of McMaster’s Core Leadership Capabilities at the Strategic Leader level
  • Progressive experience in:
  • HR strategy and/or initiative design, development and execution
  • Talent management including acquisition, development and succession planning
  • Facilitating complex, global recruitment strategies; demonstrated knowledge of Employment Equity
  • Creating an inclusive, healthy and engaging culture
  • Consultation and collaboration across a diverse group of leaders and partners
  • Positively impacting strategic results/ advancing strategic objectives
  • Leading change initiatives
  • Identifying, designing and facilitating learning and development opportunities
  • Coaching/ mentoring leadership teams
  • Building inclusive and engaging teams/ promoting a positive and inclusive workplace culture
  • Delivering service excellence with a distinct focus on continuous improvement
  • Core knowledge of employment law, HR policies and HR/business acumen
  • Demonstrated experience with the administration of bargaining unit policies and procedures
  • Knowledge of HRIS systems/ PeopleSoft an asset
Leadership Effectiveness:
McMaster’s core leadership capabilities are designed to nurture employee engagement through best people practices. All leaders will demonstrate these Leadership Capabilities by: Taking a Strategic Approach; Communicating and Collaborating; Developing People; Investing in Relationships; Championing Change and Innovation; and Driving Results.

How To Apply

To apply for this job, please submit your application online.

Employment Equity Statement

McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and, within the lands protected by the “Dish with One Spoon” wampum agreement.

In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity. The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. The University seeks qualified candidates who share our commitment to equity, diversity and inclusion. While all qualified candidates are invited to apply, we particularly welcome applications from women, persons with disabilities, First Nations, Métis and Inuit peoples, members of visible minorities, and LGBTQ+ persons. Job applicants requiring accommodation to participate in the hiring process should contact the Human Resources Service Centre at 905-525-9140 ext. 222-HR (22247) or the Faculty of Health Sciences Human Resources office at ext. 22207 to communicate accommodation needs.