Business Process & Data Analyst

University Health Network - Toronto, ON (30+ days ago)

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Salary: H006 - $65,535 -$81,000(based on qualification and experience)

Digitally enabling the good work at UHN!

As part of the Technology and Innovation portfolio, UHN Digital is setting the path for innovations in digital health by enabling the good work at UHN, and changing the way we work in response to the nature of a digital world.

The Data and Implementation Science Team supports impactful delivery of solutions benefiting the health system; discovers, validates, designs and delivers opportunities of change, and brings contextual awareness through data to ensure successful implementations, value and outcomes.

For more information on UHN Digital, visit

The UHN Data Science Program seeks to improve UHN’s understanding of its data as a competitive differentiator, and enable UHN to become a data-driven and insight-enabled learning health system that effectively manages and drives value from its data assets.

The Program is also responsible for establishing organizational data governance and enabling UHN to develop advanced analytical capabilities that inform and support its strategic pursuits in care, discovery, and learning.

Business Process & Data Analyst

You are a bold, creative, and innovative individual seeking a unique and exciting opportunity to support the advancement of UHN’s data and analytics capabilities, and enable UHN to see, utilize, and manage its data assets better.

You possess a strong work ethic and a passion for transforming healthcare through the utilization of project and change management best practices.

As an ideal candidate, you have experience on organizational change and transformational initiatives. You are comfortable working in a fast-paced and dynamic environment with cross-sectional stakeholders. You understand how a hospital and/or information management environment functions, and you are curious about the future of data and analytics in healthcare.

Reporting to the Program Manager, UHN Data Science Program, you will play a critical role in implementing value initiatives that highlight UHN’s data assets as a competitive advantage, improve the delivery of care and business functions, and improve operational efficiencies.

Project Management

Demonstrated experience working on multiple deliverables or projects from initiation to close-out, including effective planning, requirements gathering, workflow mapping, schedule, budget, and issue tracking, risk mitigation, and resource utilization
Being exceptionally organized, detail-oriented, adaptive, and client-focused
Integrating emerging trends and incorporating subject matter expertise to creatively deliver impactful and innovative solutions
An innate ability to recognize problems, proactively research the best option, and utilize individual judgment and action to resolve them efficiently

Change Management & Communications

Possessing strong facilitation and communication skills and a strong emotional intelligence to connect with clinical/business/technical stakeholders, build consensus, gain buy-in, and build relationships
Possessing strong team-building, listening, coaching, and mentorship skills
Self-motivated, with the ability to work independently and efficiently

Data & Analytics

Incorporating subject matter expertise and data-driven evidence to create holistic solutions that meet business requirements and establish best practices and standards
Determining business insights and opportunities through the collection, assessment, and analysis of complex organizational data
Possessing knowledge of data attributes, governance, quality, maintenance, and visualization best practices
Committed to continually seeking opportunities to advance UHN’s analytics adoption maturity

An Undergraduate Degree in Health Informatics, Industrial Engineering, Computer Science, Business, or a related field;
1-2 years of related industry experience in project management (planning, implementation, risk assessment, documentation, and benefits realization);
Strong stakeholder relationship management experience, including influencing, and consensus-building;
Excellent facilitation, inter-personal, and written/oral communications skills;
Excellent analytical, prioritization, and organization skills;
Ability to work on multiple ongoing priorities successfully in a fast-paced environment;
Ability to plan and conduct requirements gathering, workflow/data mapping, and application testing; and
Advanced proficiency in the Microsoft Office suite (Outlook, Visio, Project, PowerPoint, Word, Excel, and SharePoint)

There is occasional travel associated with this position between UHN hospital sites in the downtown Toronto core.

POSTED DATE: February 6, 2020 - February 24, 2020

For current University Health Network employees: only those who have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, and possess all the required experience and qualifications should apply.

UHN Digital thanks all applicants, however, only those selected for an interview will be contacted.

UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide for the open position. Applicants need to make their requirements known when contacted. For more information about UHN, do visit