City of Toronto - Toronto, ON (30+ days ago)

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Job ID: 1545

Job Category: Management

Division & Section: Toronto Water, Water Treatment & Supply

Work Location: Metro Hall

Job Type & Duration: Permanent

Salary: $110,965.40 - 130,366.60, Wage Grade 8

Shift Information: 35 hours per week

Affiliation: Non-Union

Number of Positions Open: 1

Posting Period: 02-Dec-2019 to 13-Dec-2019

Major Responsibilities:
Leads a team of professional and technical staff in researching, recommending and implementing operational changes that improve processes and add value to Toronto Water and their respective clients – focused on Energy Management, Chemical & Process Optimization
Leads the Team in completing such initiatives as Comprehensive Performance Evaluations (CPE) and Comprehensive Correction Programs (CCP)
Develops the appropriate business plans to ensure a return on Investment (ROI) and alignment with the Capital Planning process
Coordinates reviews and assesses work methods, equipment requirements, staffing, scheduling and productivity, to ensure that effective and efficient practices are employed consistently across the treatment facilities
Ensures that financial targets and key performance indicators are actively measured and monitored on a consistent basis and adjusts operating processes to initiate process improvement
Provides high quality customer service through improvement strategies including communications, training, public education, technological improvements, best practices, quality control and assurance programs
Coordinates the planning, programming and monitoring of operational improvement activities through interaction with the Plant Managers and their respective staff and ensures that the Directors are apprised of all issues impacting the efficiency of the treatment facilities
As part of the management team, provides input and coordination throughout Toronto Water’s Facilities, in developing and roll out of business plans that add cost effectiveness and value to strategic initiatives set out in Toronto Water’s Business and Capital Plans
Provides input or identifies the need for policy development
Integrating best practices into the standard operating practices both in Water Treatment, Distribution and Wastewater Treatment and Collection processes
Provides issue management, including communication with staff, residents, Councillors, other government bodies and regulatory agencies, by investigating, preparing reports and/or correspondence, and/or attending community meetings
Develops, recommends and administers the annual budget for the sections, monitors and ensures that expenditures are controlled and maintained within approved budget limitations
Supervises the day to day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and controls vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments and recommends disciplinary action when necessary
Manages, motivates and trains the section’s staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others
Participates as a member of Facility Management Team by providing strong leadership, setting goals and priorities by taking proactive approach to problem solving
Participates in organization and management change initiatives and the creation of a workplace that supports and is conductive to a high level of performance
Demonstrates commitment to the organization values and principles
Ensures a safe work environment by establishing and enforcing strict safety standards and practices with all Team Members and any staff impacted by improvement strategies
Represents and promotes the treatment facilities as a technical expert at project, organizational and public meetings, and participates in various standing committee meetings, external committees, public meetings, and special projects.
Maintains effective liaisons both internally and externally with individuals and organizations such as The Water Research Foundation, AWWA, EPA, EPA, WHO, WEAO, WEFTEC etc. to enhance Toronto Water’s visibility and position in respect to “Continuous Improvement” and integrates the knowledge gained into the day to day activities within Toronto Water’s Operations

Key Qualifications:
Must be a qualified engineer as defined by the Professional Engineers of Ontario.
Extensive management experience gained through progressively more responsible positions in the wastewater and water treatment industry.
Experience in business planning, strategic planning, service delivery, project management and operational issues.
Extensive experience in, and knowledge of, the principles and techniques of municipal water and wastewater engineering and operations including collection, pumping and distribution.
Considerable management or supervisory experience with an emphasis on continuous improvement and development of team members to promote and support a high performing team
Highly developed interpersonal skills, human relations, and political acumen, negotiation and conflict resolution skills.
Ability to establish effective working relationships with all stakeholders, employees, clients, outside agencies, and/or politicians and other levels of government.
Knowledge of principles and practices of management and an ability to effectively motivate and lead staff in a fast paced customer service environment.
Ability to apply innovative municipal business management practices and principals, with emphasis on information technology, system development and integration.
Knowledge of the Safe Drinking Water Act, Ontario Water Resources Act, Nutrient Management Act, Environmental Protection Act, Occupational Health & Safety Act and Regulations, Collective Agreements, and related Employee and Labourer legislation.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.


The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request.