Open to both Internal and external
Support Staff (CUPE)
Posting In effect from
Closing Application Date
Closing date for internal CUPE applicants
Internal CUPE applicants must submit their application by 4pm on the “closing date for internal CUPE applicants” for their Seniority to be recognized. If the position is still open after that date they will be considered alongside external applicants.
Applications will be reviewed commencing the “closing date for internal CUPE applicants” and may continue until the position is filled
Anticipated Start Date
Position End Date (If Applicable)
The Hours of work are subject to change depending upon departmental requirements
The hours of work will be Monday to Friday, 7 hours a day, 8:30 am to 4:30 pm
The IT Asset Administrator provides Client Services support for TRU purchased and leased computer equipment.
MAJOR DUTIES & RESPONSIBILITIES
Responsible for the Leased Computer management process.
Corresponds with vendors to establish desired specifications, warranties, software requirements and client requirements for leased or purchased computer equipment.
Coordinates and directs the Managed Services providers to install equipment.
Verifies lease schedules to ensure delivery, serial numbers, cost and length of lease are all correct so payment can be made to lease company. Corresponds with Lease Company to adjust any incorrect factors before lease is approved.
Updates and maintains the TRU Inventory Leased/Purchased Data Base.
Creates and assigns job tickets; directs when/where job is performed; provide direction to Desktop Support staff on the items to be installed.
Completes purchases of hardware and software and completes the approved Credit Card monthly reconciliation process.
Responsible to process all computer equipment and software orders by obtaining quotes, processing WebReqs, creating job tickets. Files invoices, purchase requisitions, packing slips, etc.
Prepares quarterly IDI's/charge backs to Finance for cost recovery.
Performs the IT Services software inventory process.
Handles all computer equipment/software returns and/or warranty issues.
Provides clerical services and administrative support to the Division by booking physical facilities and equipment for meetings.
Manager, IT Client Services & IT Services Coordinator
Grade 12 plus completion of a two-year diploma in a related field
Three years' experience in IT inventory management, or related field including experience with:
IT hardware and software leasing
Overseeing managed services contractors
Invoicing equipment chargebacks
SKILLS, KNOWLEDGE OR ABILITIES RELATED TO THE JOB
Ability to deal courteously and tactfully with internal stakeholders such as students and staff, as well as external stakeholders and vendors
Ability to communicate effectively both verbally and in writing with an emphasis on attention to detail
Ability to organize and coordinate workload
Ability to operate related IT and office equipment such as multi-functional devices
Working knowledge of IT related policies and procedures
Sitting at a desk and computer for long periods of time
General office conditions
Ability to lift weights up to 20 kg
Please Note: If you are selected for interview, External Candidates will be required to bring a copy of their transcripts to the interview
The salary for the above position is determined by the Collective Agreement with the Canadian Union of Public Employees, Local 4879, as it presently exists.
CUPE Grade 08 $29.78
This Position is not subject to a 90% start rate for new Employees.
Kamloops, BC CA (Primary)
# of Hires Needed
Thompson Rivers University
Diversity and Inclusion Commitment:
Thompson Rivers University is strongly committed to hiring based on merit with a focus on fostering diversity of thought within our community. We welcome those who would contribute to the further diversification of our staff, our faculty and its scholarship including, but not limited to, women, Indigenous, Black and People of Color, persons with disabilities and persons of any sexual orientation or gender identity. Please note that all qualified candidates are encouraged to apply, however applications from Canadians and permanent residents will be given priority.
NOTE: To learn more about Thompson Rivers University or living in Kamloops or Williams Lake please visit our Career website.