Casual Guest Attendant

Cherry Park Retirement Residence - Penticton, BC (30+ days ago)

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 -Practices safe food handling techniques throughout all aspects of food preparation and service;

- Responsible for all aspects of hospitality style dining service, including table/tray presentation, preparation and serving of beverages, serving of food;

 -Assists with the preparation and presentation of food under the direction of the Chef;

 -Carries out general cleaning duties and routines including dishes as required;

 -Maintains a safe and clean environment for residents utilizing rotational cleaning practices & infection control principles;

 -Completes laundry and housekeeping duties as outlined by assignments;

 -Maintains and uses all equipment in a safe manner and reports any problems to supervisor;

 -Completes special cleaning assignments as assigned.

 -Answers all resident call bells and door alarms promptly and provides courteous service

 -Answers phone calls utilizing the prescribed script & ensures that messages are communicated effectively to team members or Administration as applicable;

 -Maintains all areas of the building in a tour ready manner;

 -Greet all visitors in a positive and supportive manner requesting if they need assistance of any kind;

 -Deals tactfully and courteously with residents, residents' families and reports any concerns / complaints to the supervisor;

 -Promotes and maintains positive communication and relationships with all team members;

 -Demonstrates personal attributes and communication skills that foster customer satisfaction at all times.

 -Perform other duties as required.

QUALIFICATIONS:

 -Must have or be willing to get ‘Serving it Right’ designation

-One year experience in dining room service or customer service

-Must have Vulnerable Criminal Record Check

 -Ability to work independently and/or as a member of a team;

 -Food Handlers Certification preferred

 -Effective verbal and written English communication skills required.

EDUCATION:

 Minimum grade 12 education.

Job Type: Casual

Experience:

  • customer service or food service: 1 year (Preferred)

Licence:

  • Serving it Right (Preferred)
  • Food Safe (Preferred)

Work remotely:

  • No