Chief Steward

Calgary Sports and Entertainment Corporation - Calgary, AB (30+ days ago)

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Position Summary

The Chief Steward is responsible for managing their specific areas to ensure food is prepared correctly and sent to the locations in a timely manner.

Functions (Purpose and Responsibilities)

Lead, teach, coach and inspire a team;
Ensuring all colleagues arrive for their shift on time, well-groomed and ready to work;
Assign work station to all colleagues during line up and pass on event information;
Work under pressure, manage competing priorities and meet established goals and objectives;
Ensuring all colleagues are following proper procedures and standards set in place by the department;
Responsible for closing shifts;
Support and enforce all company policies;
Ensure that all kitchens are cleaned, organized and sanitized;
Ensure all daily tasks are completed;
Ensuring inter-departmental communication and cooperation in the interest of better guest satisfaction;
Maintain accurate levels of food inventory;
Ensuring that garbage and recycling removal is being completed in a timely manner and according to rules set in place;
Assist in the correct usage of all chemicals within the department and outlets, including appropriate training in accordance of provincial WHMIS legislation;
Conduct individual development discussion;
Actively participate in the Health and Safety Program;
Assist any outlet and culinary team for any kind of resource request;
Ensure all equipment is cleaned, maintained and properly stored after an event;
Attend and participate in departmental meetings;
Perform walkthroughs with Chef/Managers on a regular basis
Ensure all storage rooms are clean and organized
Foster an environment of cooperation within the department and between other departments.
Ensure participation and input from all colleagues while promoting professional work habits that will ensure the department is being guided at all times;
Have a proactive eye for detail and cleanliness
Follow department policies, procedures and service standards
Maintain a clean and safe work environment
Other reasonable duties as assigned


The ideal candidate will have the following background:
  • 5+ years restaurant or hotel cook experience required;
  • Strong leadership and mentoring skills;
  • High attention to detail and strong ability to maintain an organized kitchen;
  • Vast knowledge of kitchen terminology;
  • Ability to work in a fast-paced environment and handle multiple tasks at once;
  • Strong interpersonal and team work skills.
  • High school diploma is considered an asset.
Key Relationships (External only)
  • Occasional interactions with customers/guests
Physical Requirements
  • Constant low level, waist level and above shoulder lifting;
  • Occasional front and side carrying;
  • Frequent pushing and pulling;
  • Frequent repetitive movements;
  • Rare sitting;
  • Frequent standing, walking and stair climbing;
  • Occasional hand and gripping actions;
  • Occasional crouching, kneeling and reaching.
Not Required
0% of shift Rare
1–5% of shift Occasional
6–33% of shift Frequent
34–66% of shift Constant
67–100% of shift

Working Conditions & Hazards

  • Exposed to non-weather related cold temperatures;
  • In areas with low levels of CO exposure;
  • Wet and slippery floor;
  • Extreme hot surfaces;
  • Pinch points and tight working spaces throughout building;
  • Working with kitchen equipment;
  • Exposed to high noise levels.
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