Job Description:
JOB TITLE: System Administrator, Finance
DEPARTMENT: Corporate Support Services
POSTING NUMBER: 104762
NUMBER OF POSITIONS: 1
JOB STATUS & DURATION: Temporary 12-months
HOURS OF WORK: 35 hour workweek
LOCATION: The City of Brampton has implemented a gradual reintegration of staff into the workplace. Beginning on April 4, 2022, onsite work location of two (2) days a week will commence. Beginning on July 4, 2022, this will increase to three (3) days a week. There will be continued opportunities for hybrid work from September 2022 onwards, and we’ll continue to evaluate to determine which hybrid model works best. Once working onsite, you will report to the location of West Tower.
SALARY GRADE: 6
HIRING SALARY RANGE: $93,803.00 - $105,529.00 per annum
MAXIMUM OF SALARY RANGE: $117,254.00 per annum
JOB TYPE: Management and Administration
POSTING DATE: May 16, 2022
CLOSING DATE: May 29, 2022
AREA OF RESPONSIBILITY:
Reporting to the Team Lead, IT, the System Administrator, Finance is accountable for administering and/or supporting the various Finance business systems which support financial processes including but not limited to Municipal Tax Billing and Accounts Receivable, Accounts Payable, Purchasing, Accounting/General Ledger, Budgeting Payroll, Fixed Assets, Electronic Payments, Corporate Banking or Project Financial Cost Management. The System Administrator, Finance is responsible to lead operational projects and oversee systems analysts, co-ordinating efforts with peers, other city staff and external resources to maintain and improve the system and implement additional functionality as needed by the City. Additionally, the System Administrator, Finance is responsible to ensure that controls are in place that align with security strategies, provides maintenance of system control configurations, application of security configurations, diagnostic support, and develops corrective actions in the event that issues arise impacting the Systems.
SYSTEM ADMINISTRATION AND SUPPORT
Issue Resolution
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Manages prioritization and resolution of system support issues in conjunction with support analysts and developers
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Acts as SME and main point of contact for issue resolution and determining solutions
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Escalates issues with the appropriate Corporate Information Technology resource(s) and/or vendor if required
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Communicates with various levels of management and the end-user community to ensure impacted parties are kept informed of any disruptions to normal business processes
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Maintains recorded logs of software related issues and solutions
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Responsible for the daily operation and troubleshooting of user system issues/incidents
System Maintenance & Security
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Reviews software updates (i.e. maintenance packs, security patches, etc) from vendor for relevance and criticality to determine schedule for testing and movement to production environment
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Remains current on related legislation and regulatory changes to ensure compliance; Safe Guards the System by ensuring system security strategy remains current and that the system complies with the strategy
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Maintains the system’s functional configuration, security configuration and related technical system documentation as it pertains to configuration, security, development, integration and interfaces, issue resolution, reporting tools, system standards and migrations to production
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Oversees batch processing schedules, interfaces and integration points with the System
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Develops, maintains and audits system defined standards and processes. This includes the maintenance of system wide installations settings and records, overseeing the configuration of module specific control records, as well as security design and configuration
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Ensures application data integrity, system access and data distribution is managed appropriately
System Enhancement
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Works with business analysts and impacted business units to re-design business processes when implementing new functionality
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Develops and implements policy and procedures to enhance service delivery, to reflect best practices and business improvements in alignment with the overall business strategy
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Attends meetings regarding all systems matters and liaises with project management
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Remains current on collective agreements, City policies and practices, to establish Standard Operating Procedures (SOPs), and ensure compliance to system licensing, rules and regulations
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Participates on project teams to assist in the research, selection, evaluation and implementation of new software applications and services
Business Analysis
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Works with functional and technical teams to understand core business needs, define business system requirements and recommend application solutions. Designs and implement automated solutions to improve operational efficiency using existing application(s).
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Facilitates and assists with business process reviews and definitions to provide strategic directions for automation
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Act as subject matter expert for special system/application projects as required, including preparation and evaluation of Request for Proposals
Integration
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Responsible for overseeing the design, development, implementation and maintenance of interfaces and integration for business systems with other corporate applications, middleware solutions and portal
RESOURCE MANAGEMENT COORDINATION AND GUIDANCE
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Provides guidance and mentorship to Business Systems Analysts and cross-functional team members in a project or operational setting, without a direct reporting relationship
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Leads operational projects and initiatives including setting work priorities, defining resource needs, identifying dependencies, timelines, assigning work to the technical team, ensuring all testing is complete and obtaining approvals before moving changes into the production environment
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Responsible for overseeing external resources and providing direction and monitoring of quality delivery in accordance with contractual obligations
- Participates in recruitment and selection process of analysts that will be part of cross-functional teams with an indirect reporting relationship
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Provides feedback and input on performance of team members to identify strengths, performance gaps and training needs
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Co-ordinates the assignment of all logged help desk tickets and the planning, administration, support and maintenance of the application to ensure reliable and cost-effective service
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Provides day to day coaching to the HRMS/Finance Systems Analysts
RELATIONSHIP MANAGEMENT
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Builds and maintains relationships and collaboration with internal/external clients, stakeholder and team members
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Acts as a representative of the division as a member of various committees, internal/external interactions, committees, or at business function/meetings in a professional manner
CORPORATE CONTRIBUTION
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Keeps abreast of internal/external market and related industries to recommend, plan, develop and implement new or innovative procedures by researching and analysing trends to enhance revenues, reduce costs and improve efficiency
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Troubleshoots identified deficiencies, takes appropriate corrective action and forms a recommendation to resolve day-to-day issues; escalates concerns with broader impacts to management as required
CUSTOMER SERVICE
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Provides high quality customer service and commitment by developing collaborative and productive business partnerships with key stakeholders both inside and outside the department that result in customer service satisfaction and trust
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Oversees internal/external customer service requirements and handle any related complex issues in a timely and professional manner
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Takes a proactive role in developing work plans, roadmaps and partnerships with business partners
TEAMWORK AND COOPERATION
- Continuously review policies, guidelines and standards to provide expertise and guidance to management and team.
- Communicates and delivers section reports, analysis, presentations and recommendations to senior management, Council, internal/external clients, department and team
- Facilitates well-organized information sessions through effective presentation and facilitation skills as required
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Participates as a member of a cross-functional team; works well within diverse groups to achieve common goals and objectives.
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Demonstrates corporate values at all times.
SELECTION CRITERIA:
EDUCATION:
Completion of Post-Secondary education in Computer Sciences or related courses, or certification in systems analysis, design and development
REQUIRED EXPERIENCE:
Minimum 3 years related experience in system development and integration coupled with 1 - 2 year dedicated experience in system administration support, system analysis or related experience
OTHER SKILLS AND ASSETS:
SQL and Crystal Report Writer experience an asset-
3 years supervisory experience in unionized environment preferred
- Strong Knowledge of Municipal Government and applicable Legislation
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Proven ability to play a lead role on cross-functional teams working toward common goal to deliver successful business outcomes
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Solid interpersonal and relationship management skills to interface with clients and vendors
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Solid Customer Service skills and commitment to provide high quality service
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Solid Presentation skills: Ability to facilitate workshops and lead meetings
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Strong analytical skills for complex problem solving
- Project Management experience and knowledge and understanding of methodology
- Computer proficiency in Microsoft office/software
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Specific knowledge of Finance business (accounting, accounts payable, purchasing, fixed asset accounting, accounts receivable, etc.) is an asset
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Excellent organizational and detail oriented skills
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Ability to work independently and with users and vendors
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Excellent verbal and written communication skills
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Good performance and work record
**Various tests and/or exams may be administered as part of the selection criteria.
Alternate formats will be provided upon request.
Interview: Our recruitment process will be completed with video conference technology.
As part of the corporation’s Modernizing Job Evaluation project, this position will undergo an evaluation which may result in a change to the rate of compensation. Any changes affecting this position will be communicated as information becomes available.
If this opportunity matches your interest and experience, please apply online by clicking the button above quoting reference #104762 by May 29, 2022 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. A criminal record search will be required of the successful candidate to verify the absence of a criminal record for which a pardon has not been granted.
As part of the application process, applicants will be invited to complete a self identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions. All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable. The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.
Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.
