Customer Service Representative/Receptionist

Confidential - Antigonish, NS (30+ days ago)

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Responsibilities
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Work Reception/Front Desk

  • Answer Customer Phone Calls and redirect if required
  • Welcome Walk In Customers and deal with their requests
  • Receive Payments in different forms
  • Bank Deposit
  • Reconciliations
  • Enter Data to Office System
  • Keep Office Organized and Presentable
  • Daily Book work that is required
  • Filing and Scanning
  • Keep inventory of and order office supplies as needed
  • Work with other employees

Experience and Skills

  • Customer Service Etiquette
  • Previous experience in a similar environment would be an asset
  • Knowledge with Email, Scanning, etc
  • Computer Skills and experienced use of Microsoft Word and Excel
  • Training will be provided for Office Computer System
  • Personable Skills and Etiquette

Job Types: Full-time, Permanent

Benefits:

  • Dental Care
  • Extended Health Care
  • RRSP Match
  • Vision Care

Schedule:

  • Monday to Friday

Location:

  • Antigonish, NS (Required)

Job Duties:

  • Answer incoming customer inquiries
  • Collaborate with key stakeholders and teams to stay updated on new products, services, and policies
  • Record and modify customer information within the database
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company's customer service policies
  • Other duties as requested

Work remotely:

  • No