Women's Counselor

Victoria Women's Transition House Society - Victoria, BC (30+ days ago)

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Open Submissions for Applications:

Candidates will be reviewed as needed.

Job Summary:

This position assists and supports clients to identify and understand the issues of abuse in their relationship. The counsellor is responsible for the implementation and ongoing service delivery of our programs.

Additional Information

This position requires union membership. Satisfactory completion of a criminal records search, TB test and Standard First Aid Certificate are requirements of the position.

Classification and Grid

Integrated-Adult, Youth and/or Child

Worker/Transition House Worker, Grid 11 JJEP Wage Grid - April 1, 2019

Key Duties And Responsibilities:

1. Counselling with women on an individual or group basis, in person or by telephone, including:

 crisis intervention/management

 short-term individual counselling

 provides emotional support to clients; triage client's needs for both immediate and on a follow-up basis

 provision of resource information

 evaluates effectiveness of counseling and clients progress

 provides life-skills training in social and interpersonal skills.

 facilitation of support group in shelter and community

2. Admissions & Referrals including:

 screening and orienting new residents with ongoing assessment of their needs during stay.

 telephone contact with people requiring information

 maintaining an updated understanding of policies and procedures of relevant agencies

 refer clients to appropriate programs.

3. Advocacy & Liaising Support :

 refer callers and residents to the appropriate support services and act as an advocate providing support with:


 social assistance

 medical care

 housing information

 long-term counselling

 services for children

 police or other emergency services

4. Administrative Tasks

 maintains accurate reports and records on clients.

 ensures all required documentation is complete.

 reports and discusses case planning and concerns to counselling team.

 additional record-keeping i.e. resident files, telephone contacts, staff logs, , statistical forms, petty cash records, donation records, etc., correspondence

 supervision of volunteers and social work students

5. Public Relations

 provides liaison and advocacy to clients of other professionals, agencies and the community.

 public education to community agencies

 serving on relevant community committees

 maintains strong link and thorough knowledge of community resources to meet client’s needs

6. Household Management

 responsibility for participating in the overall management of the household by reporting to the appropriate staff person and documenting all safety, maintenance, supply and equipment issues (and when necessary personally assisting in maintaining order of the House)

Performs other related duties as required.


Education, Training and Experience:

A Degree in social work, counseling or a related field. Minimum of one year recent related work in similar environment required or an equivalent combination of education, training and experience is required. Direct program delivery experience in the community social services sector with a demonstrated working knowledge of community-based programs.

Job Skills and Abilities: **

Well-developed interpersonal, counselling, oral and written communication skills

Good organization, time and general management skills

Knowledge of group process and facilitation techniques

Ability to work effectively with other program staff, therapists, social workers, and other related personnel

Additional Information:

This position is required to work in an environment with clients experiencing crisis or interpersonal situations. Support is often related to long-term impacts of physical, financial, verbal, sexual and emotional abuse. Staff are often working on their own, on site.

Job Type: Casual

Salary: $22.99 /hour


  • counseling: 1 year (Preferred)


  • Bachelor's Degree (Preferred)