Where you fit in?
The Operations Team Lead (OTL) is responsible for managing and maintaining a team of highly qualified and motivated operators and leading them to deliver operating results in a safe and reliable manner. The OTL is responsible for coaching their team and driving performance. The LTL is accountable for the quality of learning solutions (e- learning, face-to-face, procedures, modules and on-the job) in Operations/Maintenance/Lab that are fit-for-
purpose as they align with competence frameworks, as well as meeting the business needs.
The OTL will work closely with the Production Team Lead (PTL) as they will supervise all operators (including Co-ops) up to a variety of phases (dependent on Unit compliment). After employees achieve a certain Phase the OTL will continue to provide coaching and mentoring in assuring Phase progression continues to be met until Senior Operator status is signed off. The OTL will be responsible for assessing and signing off of phase progression for all employees in their area(s) up to Senior Operator status.
The OTL is responsible for ensuring Competency Development and Assurance (CD&A) requirements for employees within their unit are mapped and assessed according to agreed upon timeframe. The OTL will act as owner of all unit Operating Procedures, while ensuring a routine review cycle is in place.
The Chem Plant Quality System Coordinator manages the Quality Management System (QMS) at site. The QC establishes annual quality KPI, tracks performance, and communication to Solvents Global/Americas QA Mger; Solvents cGMP Advisor and Site Leadership Team Quality Manager.
Areas of Responsibility
Provide leadership and direction to drive safe, reliable, and profitable production through Operating teams.
Drive compliance with all safety, regulatory, work process, procedures, guidelines and operating instructions with specific focus on Ensure Safe Production expectations (Drive It Like You Own it). Ensure documentation (procedures, modules, and attendance records) is current, reviewed regularly and filed in a timely manner.
Ensure robust training programs and competent teams across site
Represent QMS on site as per ISO9001:2015 as Quality Coordinator
Required to be a member of the site EOC and qualify in ICS300.
Managing and leading operators; approving Time, Vacation, Pay increases; completing performance reviews; managing phase progression
Assesses and signs off on Phase Progression when Operator is ready to progress to next level.
Ensuring execution of Operator Refresher Training aligned with the requirements of the Shell Competency, Development, and Assurance (CD&A) requirements.
Project future training activities and maintain a rolling 12-month schedule that includes STORM training and CD&A Assessor training. Accountable to ensure new or existing SOTIS Procedures and Modules are up to date and then track and obtain approvals via the E-MOC system (Procedure Review and Approval).
Function as GROW Simulator focal point for designated stakeholders including implementation planning and establishment of required support systems
Responsible for the implementation of new Procedure and Modules platforms including AKMS Procedure Accelerator & Shell DOKS
Ensure training records are maintained in accordance with Workday, site document management systems and Group Records requirements
Champions a program for Red Tag and Green Tag drills. This includes ensuring their area follows the procedure with a schedule and a feedback loop to ensure effectiveness of the drills. This includes management of drill record-keeping according to Shell Group Records Management practices.
Will implement an ongoing operator Minor Maintenance program. This will include training of Operators, assessing skills through “hands on” practice and a 3 year refresh schedule.
Supports the on-boarding of new hires and co-op students as required.
Provide active and engaged support (be present in the control room/field) to act as Mentor for unit shutdowns and startups. Ensure existing procedures are current and fit-for-use and track recommended or identified changes to assure the procedures are kept valid. Supports the Learning Manager, as required, on all aspects of Competency Development and Assurance (CD&A). This includes the implementation and refreshment of CD&A technologies. In addition the LTL may act as a CD&A Assessor signing-off successful trainees.
Work with Production Specialists to develop Unit Specific Training for Operator Training Days and assist in the delivery of those topics.
Coordinates annual internal Chem Plant management quality reviews and plant quality audits.
Maintains Chem Plant QA Manual and submits change requests to Chem Plant Site Quality Mger as needed.
Proposes and submits all SOP procedure/changes impact product quality
Manages internal non-conformance QN reporting; and also responsible for handling and responding to external non-conformances
Provides acceptance approval to any sub-contractors interfacing with product quality in the Chem Plant
Ensures that critical in-process production deviations are investigated and resolved
Skills & Requirements
What we need from you -
Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer.
Minimum qualification of Senior Operator or Engineer required
Minimum of five (5) years of operating experience is an asset, preferably in the petrochemical industry.
Senior Operator 4th Class steam ticket is required
Proven Leadership experience is an asset Committed to safety and have a Goal Zero mindset. Demonstrated ability to deliver results through others.
Good interpersonal and communication skills. Proficient with computer software (E-MOC System, FIM, Sharepoint, Microsoft Office, SOTIS, GROW Simulators, AIM, etc).
Simulators, AIM, etc).
Willingness and ability to present in front of small groups (ex. training days)
Shell is a global group of energy and petrochemical companies with about 84,000 employees across more than 70 countries. We aim to meet the world’s growing need for more and cleaner energy solutions in ways that are economically, environmentally and socially responsible. We have expertise in exploration, production, refining and marketing of oil and natural gas, and the manufacturing and marketing of chemicals.
As a global energy company operating in a challenging world, we set high standards of performance and ethical behaviors. We are judged by how we act and how we live up to our core values of honesty, integrity and respect for people. Our Business Principles are based on these. They promote trust, openness, teamwork and professionalism, as well as pride in what we do and how we conduct business.
Building on our core values, we aspire to sustain a diverse and inclusive culture where everyone feels respected and valued, from our employees to our customers and partners. A diverse workforce and an inclusive work environment are vital to our success, leading to greater innovation and better energy solutions.
An innovative place to work
There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.
Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.
A rewarding place to work
Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.
We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.-À NOTER: de temps à autre, il arrive que nous modifions ou que nous retirions des emplois chez Shell et nous nous réservons le droit de le faire à tout moment, y compris avant la date limite indiquée. Avant de candidater, il vous est conseillé de bien lire notre politique en matière de protection des données. Celle-ci décrit comment vos données personnelles peuvent être traitées et vous informe que vos données personnelles peuvent être transférées à Royal Dutch Shell/ aux sociétés du groupe Shell dans le monde entier. Ni le groupe Shell, ni aucune de ses sociétés de conseil en recrutement agréées ne sauraient vous demander de payer des droits pour examiner votre candidature à une carrière chez Shell. Quiconque vous demande un tel paiement n’est pas un représentant agréé de Shell et il vous est fortement conseillé de refuser d’effectuer un tel paiement. Shell respecte l’égalité d’accès à l’emploi