Director of Support Services

Compass Group Canada - Vancouver, BC (21 days ago)

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Job Description

Now, if you were to come on board as one of our Director of Support Services, we’d ask you to do the following for us:

Human Resource and Labour Relations management including complete administrative and personnel files, collective agreement, hiring, training and discipline
Managing the day to day operation to ensure all contractual service levels are met.
Complete all financial reporting including payroll, period summaries and sales reports in a timely and accurate manner.
Maintain appropriate budgetary and cost controls including inventory controls
Customer service focus including: develop and maintain a strong knowledge of resident preferences and incorporate these preferences into service delivery; working with the Recreation department, to develop and assist in the implementation of special events; facilitating ongoing communication with all stakeholders in the site including administration, nursing, residents and their families.
Conduct regular training in-services and staff meetings as required and with the Support Services Team.
Implement, manage and maintain the Quality Assurance program as outlined by the company and the client, including weekly and monthly audits.
Proven experience and ability to assist in menu management, food cost controls and production including monitoring and evaluating meals and service to ensure established standards are maintained for both quality and quantity of all meals and snacks is required.
Implementation and control of a Food Safety Plan as well as HACCP, WHIMIS, and all Workplace regulations for a safe work place.


Think you have what it takes to be our Director of Support Services? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role

Minimum two years previous Management experience or equivalent supervisory role in a long term healthcare setting
Membership in the Canadian Society of Nutrition Management (CSNM)
Excellent verbal and written English language communication skills.
Proficient with MS Office Applications, Word, Excel and Power Point

Additional Information

Learn more about us at!

Thank you for your interest in a career with Compass Group! Only those selected for an interview will be contacted. We will consider your resume for additional opportunities. Compass Group Canada is committed to fostering a diverse and representative workforce and an inclusive work environment where all employees are treated fairly and equitably which includes providing accommodation.