Proud to be a part of the Intercontinental Hotels Group family, The Holiday Inn Vancouver Centre on 711 West Broadway is a 197 room hotel located in the heart of Vancouver, British Columbia. We are currently recruiting for a dynamic individual to fill the position of a full-time Room Service / Bellman. You will have a chance to be cross-trained and also to work in multiple departments when needed. (Housekeeping, bell, room service, maintenance, restaurant, etc.)
* Interact with our guests in a friendly and professional manner.
* Assist guests with inquiries
* Assist front desk staff when needed
* Receive and deliver items for guests, handle guest complaints and requests, and maintain luggage storage area
* Make sure the hotel is secured at night
* Periodic patrol of the hotel
* Maintain cleanliness of lobby area and Room Service area
* Deliver requested items to guest rooms
* Minor housekeeping work as assigned
* Minor maintenance work as assigned
* Familiarizes guests with Hotel services and answers any questions about the city
* Other duties and projects as assigned
* Grade 12 completion. Post secondary education in Tourism/Hospitality programs an asset.
* Excellent customer service skills and attitude
* Strong communication and interpersonal skills
* Ability to handle challenging situations with tact and diplomacy
* Previous bellman/security experience an asset
* Excellent command of the English language, verbal and written. Second language an asset.
* Must be available to work shifts, no restriction on schedule. (AM, PM, Nights and weekends)
Resume accepted via Email only. Please do NOT call.
Job Type: Full-time
Salary: $13.85 to $16.03 /hour