Technician - Calgary, AB

MAKITA CANADA INC - Calgary, AB (30+ days ago)

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Technician – Calgary, AB

Makita is an international brand that produces cordless and electrical power tools, pneumatic tools, outdoor power equipment and cleaning equipment. Our focus is Customer First – a simple concept and we get it. Our tools are designed and developed with the user in mind and answering a simple question: How do we make the job easier and more efficient for the customer?

We have been in Canada since 1973 employing hundreds of people during our 40+ year history. Our Head Office is in Whitby, Ontario; we also operate 2 warehouse/distribution centres (Ontario and British Columbia), and 13 factory service centres, strategically located from Nova Scotia to British Columbia. Looking back on our history we are proud of our achievements and excited for the future and what it holds for our company.

Job Summary:

As a Technician in our Factory Service Centre’s you are key to our after-sales service. You are responsible for assisting customers with repairs of our products/equipment, including electric (both AC & DC), pneumatic and gasoline-powered tools, supporting the sale of accessories, and parts, as well as answering general product questions.

Responsibilities:

  • Providing excellent customer service to our clients/dealers and the public.
  • Visually inspecting and testing products/equipment.
  • Dismantling products/equipment and repairing within Makita Canada Inc. standards.
  • Troubleshooting and identifying malfunctioning or inoperative equipment.
  • Assemble and test tools to ensure proper performance levels.
  • Notify customers, via phone and email, of repair estimate, completed repairs and orders ready for pick up.
  • Ensures the appropriate service levels are maintained in the Factory Service Centre’s.
  • Maintaining inventory of parts and accessories.
  • Ensuring the Factory Service Centre is professional, clean, and organized consistent with the Makita brand image.
  • Performs other related duties as required.

Qualifications:

  • Minimum of a High School Diploma or equivalent.
  • One (1) year of related experience repairing tools/equipment.
  • Knowledge and experience repairing electric (both AC & DC), pneumatic and gasoline-powered tools.
  • Knowledge and experience with the use of electric (both AC & DC), pneumatic and gasoline-powered tools.
  • Ability to read and interpret documents, including safety rules, operating and maintenance instructions and procedure manuals.
  • Strong planning and organizational skills to be able to prioritize your work.
  • Ability to work in a team environment and independently with minimum supervision.
  • Knowledge of inventory control, shipping and receiving an asset.
  • Ability to work in a noisy environment, with the ability to stand and/or sit for long periods of time, also includes a lot of reaching, lifting, pushing/pulling, bending, and twisting.

Staring Salary: $17.00 per hour

Application Instructions:

If you are interested in working with Makita Canada Inc. as a Technician in our Factory Service Centre in Calgary, AB please forward a copy of your resume to our Factory Service Centre Manager, Gary Billingsley by applying here!

We thank all those who apply for employment opportunities with Makita Canada Inc., however only those selected for an interview will be contacted.

Makita Canada Inc. is an equal opportunity employer and makes employment decisions based on merit. We value diversity in our workplace and are committed to attracting and retaining people who will work together effectively. We are committed to providing inclusive, barrier-free recruitment and selection processes in accordance with the Human Rights Code and the Accessibilities for Ontarians with Disabilities Act, 2005. Accommodations will be provided to individuals, upon request. If selected to participate in the recruitment process, please advise Human Resources if you require any accommodations.

Job Types: Full-time, Permanent

Salary: $17.00 per hour

Experience:

  • related experience repairing tools/equipment: 1 year (Preferred)
  • repairing & using electric, pneumatic, gas power tools: 1 year (Preferred)

Education:

  • Secondary School (Required)