Loblaw Pharmacy Ops, Director - GTA East

Loblaw Companies Limited - Brampton, ON (30+ days ago)

Apply Now

1 Presidents Choice Circle, Brampton, Ontario, L6Y 5S5

The decision to join a company is a big one. We have opportunities for hard working, energetic and reliable people just like you.

Why is this role important?

Primary Responsibilities

Act as a liaison facilitating effective collaboration and communication with key stakeholders and ensure that national pharmacy standards and processes are implemented and sustained
Proactively plan weekly activities and store visits based on key business priorities
Partner with Pharmacy Teams to share insights into the competitive landscape (market share, volumes, programs, promotions, pharmacy talent)
Monitor and review weekly projections and store labour management process with Pharmacy Manager to ensure proper allocation of hours and task management
Execute business initiatives and ensure Pharmacies are equipped and prepared to implement, identifying any gaps and reporting back to the program administrator
Build relationships and partner with stakeholders, such as District Managers and Store Managers/Franchisees, to ensure appropriate knowledge and understanding of business initiatives and important pharmacy items
Work closely with the Store Manager/Labour Relations partner when dealing with disciplinary matters or other matters related to unionized colleagues, leveraging Pharmacy Manager to partner with counterparts as appropriate
Collaborate with HR partner to actively build and manage talent, addressing underperforming colleagues, and participating in the recruitment process through interviews and identifying suitable candidates
Support new pharmacy manager training and regularly follows up during the applicable probationary period and thereafter to ensure a successful onboarding
Promote and support the execution of Patient Care Services and follow-up on medication incidents
Investigate, understand, review and identify critical financial metrics such as labour, inventory, growth opportunities, etc.
Maintain budget shrink initiatives, manage returns and credits to suppliers, transmittals, inventory, third party and detailed follow-up of dispensary operations
Ensure compliance with provincial and federal pharmacy regulations as well as standard operating procedures and policies
Strive for continuous improvement in sales and script growth and maintain a thorough understanding of the competitive landscape


Bachelor of Science, Pharmacy (or equivalent) considered an asset
3-7 years of progressive, management related experience
Solid understanding of Pharmacy landscape and retail industry
Operational experience, preferably in multi locations
Excellent understanding of store processes
Strong interpersonal and people management skills; ability to motivate a team
Demonstrated skills in relationship building and influencing to achieve results
Strong leadership, coaching and mentoring skills required
Strong verbal and written communication skills
Regular travel is required, often requiring overnight stays
Ability to thrive in a fast paced, challenging and constantly changing work environment

How You’ll Succeed:
At Loblaw, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Employment Type:
Full time

Type of Role:

Loblaw recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.