REPORTS TO: CONFERENCE & EVENTS MANAGER
KEY AREAS OF RESPONSIBILITY:
Sign in 5 minutes before shift and pick up keys.
Complete meeting room set-ups and tear downs.
Check daily Event Orders (EO’s) to make sure everything is done to guest specifications.
Meet with clients to review needs outlined on Event Orders.
Provide breakfast, coffee service, working lunches, afternoon coffee breaks etc. as required.
Refresh all rooms during lunch break.
Keep an eye on all meetings in progress and check in during breaks to ensure all requirements are being met.
Clean out rooms at end of function and re-set rooms for next function.
Ensure all Banquet rooms and storage areas are clean at all times and kept in proper condition according to company standards.
Provide a verbal briefing to next Porter coming in on shift to ensure all work is up to date.
Always work in a quiet, orderly fashion so as not to disturb meetings that are in progress.
Ensure Banquet check list and side jobs are completed on a daily basis.
Provide feedback to Banquet Captains and/or Banquet Supervisor of supply levels. (Starbucks and Coke supplies, candies, sternos, napkins etc.)
Ensure proper storage and placement of all Banquets inventory.
Communicate all event schedule requests or changes to Banquet Captain or Banquet Supervisor.
Remove all garbage and recycling and take to storage area.
Assure that all meeting rooms not in service are locked at all times when not in use.
Perform any other duties as required by management to ensure customer service.
The above areas of responsibility are not all inclusive and may be amended from time to time.
KEY PERFORMANCE INDICATORS:
Must be flexible to work any shift
Must be able to lift heavy objects
Must be polite, courteous, and respectful
Excellent organizational and interpersonal skills
Must be able to work as a team or independently
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to perform duties while standing and/ or walking for the majority of the shift.
Ability to lift weights up to 65 lbs.
Ability to stoop, bend, reach, and lift while performing duties.
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accomodations may be made to enable individuals with disabilities to perform the essential functions.
While performing this job, the employee is exposed to a moderate noise level. Work is relatively safe but care must be taken to avoid slips, trips and falls.