Software Product Manager

Morneau Shepell - Montréal, QC (15 months ago)

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Build a meaningful career

At Morneau Shepell, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives. The extraordinary expertise of a more than 6,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting impact on the health, financial security and productivity of 24,000 workplaces.

Software Product Manager
Montreal, Quebec
Full-time, permanent position

Morneau Shepell is a proud Canadian owned and operated company with global ambitions with teams and over 24,000 clients all across North America, the Caribbean and the Middle East. We are the leading provider of technology-enabled HR services that deliver an integrated approach to well-being through our cloud-based platform. Well-being is our moto. One of our goals is to positively impact 1,000,000 people by 2025. We’re well on our way to surpass this goal, but we need you for the last stretch – currently we’ve impacted over 750,000 lives globally!

The Ariel EAS team at Morneau Shepell is a dynamic team of over 200 talented and motivated professionals who work collaboratively to develop, implement and support a best-in-class pension and benefits management software product serving predominately public sector clients. The Ariel EAS team is key to furthering Morneau Shepell’s mission and strategic goals.

Our solution is unique because of the diversity, drive and creativity of each team member. Our work is a mix of product development and consulting – we work closely with clients to understand their needs to implement the right product for them! You will work with talented and passionate professionals who range from Business Analysts, Developers, QA Specialists, Project Managers, Solution Designers and Product Owners.

But brace yourself, we’re not a traditional shop – in the past couple of years we’ve embarked on an Agile transformation; changing how we think about work, how we treat work, how we do the work and how we make decisions. Transformations tend to be a work-in-progress that progress through passion, try-and-error and persistence. Ours is no different. So you’re in the right place if you consider yourself a change agent or someone who likes to rock the boat in a meaningful way. Join us - be part of the family that will make a difference!

Summary :
The Software Product Manager (SPM) is a key senior role to ensure we solution the right product and business capabilities, work on the right priorities and know where our product is headed. You will own the product component strategy, roadmap and delivery. You will work closely, collaboratively and diligently with other SPMs, Product Owners, the Agile Portfolio Manager, Initiative Owners, implementation teams and development teams to achieve your objectives.

Responsibilities :
Own the product component backlog; prioritization and sequencing across multiple business and client priorities and manage dependencies across various teams, if required;
Product Increment (PI): proactively plan and prepare for PI Planning and subsequent PIs. If required, facilitate PI planning to ensure objectives are met;
Develop the product roadmap with consultation with the Product Owners, Initiative Owners and Clients to meet evolving client/business needs;
Provide guidance and information to Agile Portfolio Manager to optimize Product delivery plan;
Proactively collaborate with implementation teams to propose optimal solutions to clients;
Actively work with delivery teams to ensure optimal incremental development that meets business and client requirements;
Actively work with delivery teams to help resolve impediments to ensure timely delivery;
Review and approve new backlog ideas/requests to ensure they align to the product roadmap;
Embark on continuous improvement initiatives to ensure effective and optimal product development and delivery;
Lead by example – exhibit an Agile mindset and behaviours, be proactive, seek to understand, simplify, mentor and coach junior practitioners.

To suceed as a Software Product Manager will require the core qualifications and skills :

Servant leader who can coach and mentor peers and junior practitioners;
Enables and empowers the team to make the right decisions;
Knows when to say no and how to say no;
Strive for continuous improvement;
Possess strong structured communication;
Prefers face-to-face communication;
Have excellent organizational and time management skills;
Creative with the ability to structure and communicate your thinking;
Proactive, problem solver, optimizer, and a change agent – poke the bear!
University degree in Engineering, Computer Science, Business Administration, Actuarial Sciences, or a relevant field;
5-10 years of experience in portfolio management or product development;
At least 3-5 years’ experience in Agile product development or Agile product delivery;
Experience in package software (e.g. ERP) product development and product delivery;
Experience working in large complex environments;
Knowledge of pension & benefits market would be an asset;
Related SAFe Certifications would be an asset


Job Grade: MS5

Fulfilling work that matters

Morneau Shepell is in the business of helping organizations help their people and in the process, we strive to elevate ours.

We're always looking for talented professionals and strategic leaders looking to make a difference in the lives of the people we serve.

We appreciate the interest of every applicant; however, we contact only those selected for an interview.