FRANCIS CANADA TRUCK CENTRE - Ottawa, ON (12 months ago)

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Francis Canada Truck Centre is hiring a EVENING (3PM-MIDNIGHT) 310T - Licensed Tech Lead hand. This position would be a great opportunity for any new 310T techs that have just finished their apprenticeships and looking to step into a supervisor role. We offer a base salary of $35/hr plus training bonuses that are very competitive.

We are a fast-paced Elite dealership which services Freightliner, Western Star, Thomas Bus, and other heavy-duty truck and highway tractors. Potential candidates should be self-driven individuals that can work in a team environment as well as on their own.

Job duties include, but not limited to:

  • Supervise 4+ technicians and apprentices.
  • Organize and distribute shop work with the back-counter service advisor by evaluating each job and prioritizing by importance, all while balancing express assess and customer bookings.
  • Assist with the coordination of Express Assessment including all communication commitment to Elite Support Dealer requirements.
  • Oversee and direct licensed tech and apprentices throughout repair and advise back counter advisor.
  • Review and sign off on repair estimates (parts and labour) created by technicians and assist when required.
  • Communicate with customers when required.
  • Review and audit repair orders once completed; this includes review of labour, parts, repair validation (road tests) and quality control.
  • Monitor shop efficiency, productivity and quality workmanship
  • Aid in technician and apprentice development by reviewing performance with the Service Manager and implement training when required.
  • Diagnose and repair chassis, major component electronics.
  • Diagnose and repair engines/components
  • Diagnose / overhaul transmissions/rear axles
  • Repair cab interior/exterior
  • Completing proper paperwork, this includes abiding by warranty requirements (three C's)
  • Work within warranty and company guidelines and procedures


  • Valid 310T license
  • Knowledge of dealership repair procedures and intermediate to advance computer skills is necessary.
  • Knowledge of dealer software and OEM systems and warranty is an asset.
  • Technical knowledge of the following systems is an asset;

Chassis: Freightliner, Western Star, Thomas Bus o Engines: Detroit, Cummins

Transmissions: Mercedes Benz, Eaton o Axles: Detroit, Meritor

  • Must have minimum of 2+ years experience in the Heavy Truck industry; dealer training an asset.
  • Personal Attributes required: time management, organization, strategic thinking, ability to adapt to change, flexibility, and strong interpersonal skills.

We offer a competitive compensation package including health, dental, and vision benefits, as well as a RRSP Profit sharing program.

Job Type: Full-time

Salary: $35.00 /hour


  • Mechanical: 3 years (Required)


  • 310T (Required)


  • English (Required)