Project & Program Management Associate Director - FRR Governance

Wolters Kluwer - London (30+ days ago)

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Governance Manager

About Wolters Kluwer GRC

In Wolters Kluwer’s GRC division we possess deep insight into the industry, providing governance, risk and compliance programs and solutions to more than 15,000 financial services organizations worldwide. More than 400 in-house experts - former regulators and compliance officers, risk analysts, lawyers and financial industry specialists – embed their knowledge and expertise in every service or solution so that financial organizations can be confident they are managing their organization's Finance, Risk and Regulation needs effectively. Despite rapidly changing industry conditions, financial organizations can rest assured knowing that Wolters Kluwer is able to invest and quickly respond to market needs, with financial stability for the long term.
Wolters Kluwer N.V. (AEX: WKL) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.
Wolters Kluwer reported 2015 annual revenues of €4.2 billion. The company, headquartered in Alphen aan de Rijn, the Netherlands, serves customers in over 180 countries, maintains operations in over 40 countries and employs 19,000 people worldwide.
Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices. Wolters Kluwer has a sponsored Level 1 American Depositary Receipt program. The ADRs are traded on the over-the-counter market in the U.S. (WTKWY).
For more information about our solutions and organization, visit, or for our financial services solutions, visit
Do you enjoy to work in a fast paced and changing environment in a dynamic and flexible company? This job is for you.

Job Description:
We are looking for a motivated, collaborative & enthusiastic individual to join our Planning & Governance Team within Strategy & Transformation.
In this role you will be accountable for the Governance Framework of a fast-growing business unit within Wolters Kluwer - ‘Finance, Risk and Reporting’ (FRR). In this capacity you will interact directly with senior stakeholders to establish clear and transparent frameworks to help steer the organization towards achieving its strategic goals and objectives.
As Governance Manager you will engage with a large, diverse group of stakeholders to engage everyone on a successful execution of the business strategy. That includes virtually the entire organization, good networking and convincing will be required as well as tracking commitments and keeping finger on the pulse.
Workplace: UK

Key Individual Responsibilities:
FRR Governance Framework:
Establish and maintain a holistic Governance Framework, including policies, processes, and forums, to facilitate the execution of FRR’s strategy and achievement of objectives
Act as an advisor to senior stakeholders across the business on program and operational governance, ensuring clarity of objectives, accountability, timelines, KPIs, etc
Assess and maintain effective FRR Governance forums prioritizing “what matters” and improve the governance structures/forums at a BU and function/department level
Provide transparency on progress against FRR Objectives and Strategy
Develop and embed standard frameworks or templates for Program Management governance and Project/Program reporting

Internal Process Improvement:
Drive development of the operational governance, process and continuous improvement framework
Actively be part of building and rolling out the Operating Model (the Way of Working) by assisting with the definition of processes and procedures, liaising across relevant business stakeholders
Manage progress of process improvement initiatives and development of “best practices / guiding principles” focused on ensuring good quality, efficiency and collaboration between individuals and teams
Report progress and updates to executive and senior stakeholders
Manage relevant governance or central process to ensure process improvement

Investment Portfolio Management:
Drive product portfolio governance enabling interaction between the product and development departments
Manage and monitor the progress of the investment/product portfolio and providing clarity and transparency to exec stakeholders
Encourage and enable engagement between FRR and other GRC/WK teams

Qualifications and Skillset:
Education: Degree in economics/business/banking or information technology, or related, or equivalent experience is desired
Functional or technical experience of working with the Regulatory Reporting, Finance or Risk Management areas of a bank, financial services company or software vendor
Preferably 7+ years of relevant experience in governance role or project/program management, in a complex organization
Experience with Quality Management Systems, KPI, Dashboards – strong affinity with processes, continual improvement and other hands-on practical tools and practices to achieve results, is preferable
An understanding of aspects of software development and Quality Assurance, preferably with some exposure to standards like TQM, LEAN, AGILE, ISTQB, SIX SIGMA, is preferable
Experience working within a software development company is a plus
Excellent English speaking and writing skills
Effective communicator at all levels including in front of large groups
Team player, and able to work on own initiative. Assertive and results driven
Proven ability to work creatively and analytically in a problem-solving environment
Flexible to travel

Our Offer

We offer you a full-time position in a team-based, international, leading financial organization. Within Wolters Kluwer GRC, you will find straightforward communication, a fast-paced work environment and challenging Programs. We also offer the possibility to work in one of our offices in UK. Your competence & energy will be rewarded with a competitive salary package & interesting career opportunities.