Manager, HR Client Services

Vancouver Island Health Authority - Comox, BC (30+ days ago)

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In accordance with the Mission, Vision and Values, and strategic directions of Vancouver Island Health Authority patient safety is a priority and a responsibility shared by everyone at VIHA and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Director, HR Client Services, the Manager is responsible for the provision of overall Human Resources (HR) Services provided by HR Client Services within a defined geographic and program structure. The Manager provides leadership and direction to HR Client Services team members in the provision of quality HR services. The Manager supports assigned Directors and Executive Directors with the development of HR best practice and planning for their portfolios. The Manager plays a key role in supporting their client group with advice on leadership development, talent management and workforce planning. Participates in the development of goals and objectives, policies and service priorities for HR Client Services. Identifies and communicates service needs to the Director, develops and recommends budgets, monitors expenditures, analyses and reports on variances and recommends and implements remedial action.

Builds effective relationships and works closely with other areas of Human Resources and organizational partners to ensure effective communication and integration and to collaborate on complex issues and process improvement.

Education, Training And Experience
A level of education, training and experience equivalent to a Bachelors' degree in a related discipline such as Human Resources of Business Administration, plus seven (7) years' related experience including a leadership role within Human Resources, preferably in a health care setting.

Skills And Abilities
CHRP designation preferred.
Demonstrated ability to approach issues with client and solution focused methods, finding creative and proactive ways to improve service.
Demonstrated ability to build strong, positive relationships and effectively work with various stakeholders in a consultative/collaborative manner.
Ability to perform effectively in a complex, changing environment and lead and support change.
Strong leadership skills including the ability to develop individuals and teams.
Demonstrated ability to communicate effectively both verbally and in writing.
Demonstrated analytical, critical thinking and problem solving skills.
Demonstrated ability to plan, organize and prioritize work.
Conflict resolution and negotiation skills.
Solid understanding of human resource practices, related legislation and applicable collective agreements.
Skilled in the operation of a personal computer for office applications and Human Resources Information Systems.
Valid BC Drivers License and use of a personal vehicle.
Physical ability to perform the duties of the position.