Program Manager

RBC - Toronto, ON (30+ days ago)

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What is the opportunity?

RBC Digital Delivery team is hiring a Program Manager. You will be responsible for leading, developing, managing and implementing all the IT project plans for highly complex IT programs. You will also be responsible for leading large, cross-organization project teams towards targeted and scheduled outcomes that deliver on the program objectives.

What will you do?

Provide oversight of all deliverables and activities throughout the program lifecycle and advise project teams on best practices and techniques throughout the program lifecycle
Manage both the Business and IT plans and deliverables
Facilitate schedule and cost forecasting and mentors project managers in determining risk based provisions
Create metrics and manages with a higher level of information (i.e., at the trends and management indicator level); differentiates between project and program metrics
Execute designated program governance activities. Champion strong governance through the creation of a program decision framework; manage program scope using appropriate fact-based metrics/assumptions
Monitor and resolve program risks, issues, assumptions, constraints and dependencies
Manage escalation and resolution of program issues and risks and impact of cross project dependencies
Promote innovative or improved methods to get work done and implements best practice

What do you need to succeed?


2-4 years’ experience as a Program Manager with proven experience successfully managing and implementing several large scale, high visibility projects with management of large cross-functional project teams simultaneously
Solid experience mentoring and guiding teams with project methodology (Waterfall, Iterative and/or Agile)
Superior business acumen, strong verbal and written communications skills required to manage communications to all stakeholders
Ability to identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause analysis
Advanced knowledge of project metrics, including gathering, reporting, trend analysis, creation, and metrics


PMP and Scrum master certifications
Certification in Technology or Computer Science
Previous RBC or Financial Services experience
Experience in managing projects for Finance at a FI

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at

City: Toronto
Address: 121 King St. West
Work Hours/Week: 37.5
Work Environment: Office
Employment Type: Permanent
Career Level: Experienced Hire/Professional
Pay Type: Salaried
Required Travel (%): 0
Exempt/Non-Exempt: N/A
People Manager: No
Application Deadline: 01/31/2020
Platform: Personal & Commercial Banking
Req ID: 214441

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