Senior Manager, Business Operations

SOTI Inc. - Mississauga, ON (30+ days ago)

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SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.

Job Title: Senior Manager, Business Operations

Location: Mississauga, Ontario

Who We Are

At SOTI, we are committed to delivering best in class mobile and IoT device management solutions. We are looking for out of the box thinkers that appreciate the art of creating great software.

To us, being visionary is more important than doing things the way they’ve always been done.

What We’re Looking For

The Senior Manager, Business Operations is responsible for creation and execution of an integrated Business Operations plan to drive SOTI’s strategic growth. To drive continual improvements to the Business Process, Systems and Tools available to the organization as required to drive the success of our high-growth business.

Reporting to the Senior Director, Global Business Operations this multi-disciplinary role calls for a commercially savvy person that is equal parts: business strategist, change agent, and cross-functional collaborator. They will partner across all areas of the business including Sales, Marketing, Product Management, Services, Legal, and Finance teams to ensure improved commercial performance in alignment with corporate strategy.

What’s in it for you?

The People - From our humble origins in our founder’s basement, to our industry leading position today, SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth, continuous innovation and fun.

The Growth - Our environment fosters new ideas, fresh perspectives, and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big!

The Technology - You’ll get the chance to work with leading edge technologies and take on complex and interesting projects, as part of highly collaborative and agile teams. You will work alongside SOTI’s partners which include leading tech giants that will keep you on the cusp of emerging technologies.

What You’ll Do

Lead execution of governance model ensuring all monthly, quarterly, and annual planning and measurement milestones are achieved.
Provide input to the annual and quarterly target setting and regional territory planning process.
Develop strategic directives for business growth and profitability related to commercial offerings in alignment with corporate goals.
Lead all aspects of developing a commercial framework for new product introduction and launch.
Provide insights and analysis across marketing, sales and lead generation to design programs and tools to increase prospect conversion, new customer acquisition, increase customer retention and to improve sales efficiency
Own the weekly Drive Plans, and drive continued focus on key areas to ensure the organization delivers to target.
Devise programs and leverage tools to improve pipeline management and drive accurate forecasting.
Act as point of escalation for all commercial and contractual requests within region.
Manage ASP and gross margin uplift across all product lines and regions in alignment with strategy.
Drive continuous improvements of sales tools and process and input to roadmap for future integration with
Execute effective change management across all functions of the organization to support the implementation of changes to sales process, systems and tools.

Experience You’ll Bring

5-10 years Sales Operations or Business Operations experience within a commercial tech industry including business planning, forecasting, management of sales tools and process.
Proven ability to develop structured plans, actions and metrics to manage sales execution and performance.
Experienced in a dynamic sales and marketing environment with cross-regional exposure.
Previous experience of (S&OP) Sales & Operations Planning or (IBP) Integrated Business Planning methodology.
Experienced change leader; understanding trends for future enterprise needs and steps necessary to lead change in that environment.
Excellent communication skills (both verbal and written) and presentation skills.
Experienced working with Senior Management to CEO level, ability to build sustainable relationships across all levels of the business and cultivate positive working relationships with organizational stakeholders.
Leadership/ people management skills.
Exceptional organizational skills and can manage competing projects with tight deadlines effectively.
Knowledge of, BI, and Excel, along with demonstrated problem solving, critical thinking and analytical capabilities,
Strong, collaborative leader and self-starter that thrives in the face of challenge and is relentless in clearing obstacles with a resourceful and creative approach to problem-solving.

About SOTI

SOTI is the world's most trusted provider of mobile and IoT management solutions, with more than 17,000 enterprise customers and millions of devices managed worldwide. SOTI's innovative portfolio of solutions and services provide the tools organizations need to truly mobilize their operations and optimize their mobility investments. SOTI extends secure mobility management to provide a total, flexible solution for comprehensive management and security of all mobile devices and connected peripherals deployed in an organization.

At SOTI, we celebrate the uniqueness of our global teams and are proud to be an equal opportunity workplace. We are curious problem solvers who are committed to bringing the best mobile and IoT management solutions to market. We offer careers with #EndlessPossibilities.

What are you waiting for? Apply today:

If you want to bring your ideas to life, apply at SOTI today.

We are committed to providing accessible employment practices that are in compliance with the requirements under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please notify People & Culture at .

Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.