IT Desktop Support Analyst (Contract)

PCM Canada - Calgary, AB (30+ days ago)

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About the Company

Insight is a technology Solutions Provider serving global and local clients in 170 countries. Today, thousands of clients rely on Insight to acquire, implement and manage technology solutions to empower their business. Insight’s success begins with our people making meaningful connections every day. Our culture lives in our teammates. Insight is looking for great people who will embrace our values of Hunger, Heart and Harmony. Hunger to create new opportunities for our clients. Heart to make a positive impact in people’s lives. Harmony to celebrate each other’s unique contributions to bring solutions to clients.


Our Client is currently seeking an experienced IT Desktop Support Analyst (Contract) in Calgary, AB for a 3 months’ contract with possible extension. The ideal candidate will have 4 years of Desktop Support experience providing Tier I/II support, troubleshooting Window 7/10 and Office 2013/O365 in an enterprise IT environment. In addition, you will also have experience installing, configuring, and troubleshooting computer hardware, software, printers and basic network. Excellent communication skills and awesome attitude are required. All candidates must be available to interview at our client’s site in Calgary and be legally entitled to work in Canada.

Applications will be accepted until: Tuesday, March 3, 2020


  • 4 years of experience as a Desktop Support Analyst in an enterprise IT environment.
  • Experience providing Tier I/II support in a Windows 7/10
  • Experience with troubleshooting remotely and in person.
  • Experience with install/troubleshoot applications.
  • Experience with build, configure, and setup computers.
  • Experience with account management in Active Directory.
  • Experience with troubleshooting Office 365 and account administration.
  • Experience with basic SCCM.
  • Experience with using ticket tracking system and following company processes.
  • Must be available to interview at our client’s site in Calgary, AB
  • Must be eligible to work in Canada


Please submit your resume describing your relevant experience. We thank you for your interest, however, only those selected for interviews will be contacted. All Qualified Applicants must be legally entitled to work in Canada.

Job Type: Contract

Salary: $22.00 to $26.00 /hour