Case Manager - Central West Concurrent Disorders

Reconnect Community Health Services - Toronto, ON (9 months ago)

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Positions Available: 1

Compensation: $47,000.00 to $61,406.00 per annum

Unionized Position: Yes

Union: OPSEU L5116

Hours of Work: 37.50 hours per week

Position Type: Full-time Contract (1-Year)

Job Class: Clinical

Reporting to a clinical program manager, the case manager will provide case management supports to adults living with complex addictions and mental health issues and who also have a history of regular use of Withdrawal Management Services and/or Hospital Emergency Departments. The responsibilities of this position include, but are not limited to:


  • Initiate intakes and conduct needs assessments;
  • Develop and implement plan of cares with short and long-term objectives, with ongoing monitoring until clients can be discharged from service;
  • Provide case management services which include assessment, intensive case management, long term planning, and follow up services when needed;
  • Screen and respond to crisis calls initiated by clients, family members, friends, health care providers, and community agencies;
  • Refer and link clients and caregivers to a range of community resources, including housing, legal supports, health supports, meals, drop-in centres, social recreational program, clothing exchanges, etc.;
  • Work closely with withdrawal management services, transitional care, acute care, emergency departments, rehabilitation centres, and other professionals, agencies and groups, to identify problems and possible solutions for service provision and improvement.

The successful candidate will possess:

  • University degree and/or Community College Diploma in social services or related field;
  • Minimum three years related experience in direct service delivery to adults with serious mental illness;
  • Demonstrated experience supporting individuals with mental health and substance use issues from a recovery and harm reduction approach;

Key skills and abilities we are looking for:

  • Excellent verbal and written communications skills;
  • Demonstrated case management and referral skills; and ability to effectively link clients to supportive services;
  • Knowledge of and sensitivity to issues of gender, race, sexual orientation and issues impacting diverse communities;
  • Self-directed and independent, but also experienced in working effectively as a member a team, which includes internal and external stakeholders;
  • Applied computer skills (Microsoft Office, Client Information Systems, Web browsing);
  • Fluency in a second language is a strong asset and preferred;
  • Valid Driver’s license and access to a personal vehicle is required.

Special Requirements:

  • Criminal background check;
  • Must be willing to work flexible hours including evenings, as required.

Who we are:

Reconnect Community Health Services is a Toronto based not-for-profit offering a wide range of programs, treatment, support services and help to individuals 16 years of age and older. Our services include Adult Day Services, Case Management, Home Help and Personal Care, Meals on Wheels, Therapeutic Falls Prevention, Mental Health Multidisciplinary Teams, Addictions Case Management, Crisis Outreach and Crisis Beds.

Application Process:

All interested applicants who meet the qualifications listed above are invited to submit a cover letter and resume to through the Indeed applicant database.

To request an accommodation in the application process, contact us by phone at (416) 248-2050 ext. 5288

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Reconnect Community Health Services

1281 St. Clair Avenue West

Toronto, Ontario M6E 1B8

Reconnect Community Health Services promotes the principles of and adheres to the tenets of the Ontario Human Rights Code. We strongly encourage applicants with lived experiences, from Indigenous communities, people of all races, colors, ethnic origins, religions, disabilities and sexual orientations to apply. We recognize that equitable access to employment is an agent in social change

Job Types: Full-time, Contract


  • G Class Driver's Licence and access to a personal vehicle (Required)