The Facilities Manager reports to the Regional Director and plans, organizes, directs, controls and evaluates the maintenance and suite turnovers of a portfolio of residential buildings. The individual will have extensive knowledge and expertise in all matters relating to pest control and mold, and asbestos remediation is a key responsibility of this position, along with ensuring renovation standardization and involvement in Northview’s Maintenance Warranty Program.
Provide training, overall guidance & supervision to the maintenance supervisor, maintenance & cleaning teams,
Work with the health and safety manager to ensure safe and reliable operation of Northview’s facilities
Oversees contractors for facility renovation projects including asbestos abatement and mould remediation projects
Assist in the maintenance and renovation of facilities if required
Trouble shoot and manage emergencies outside of regular office hours
Prepare reports on down units and the maintenance warranty program
Be residential operations subject matter expert on pest control, mould and asbestos abatement and mediation, providing advice and guidance as necessary
Oversee the scheduling and assignments of the travelling renovation crew
Assist in developing and implementing maintenance and cleaning policies (including the 48-hour warranty program) and procedures, and ensuring continual compliance within the maintenance & cleaning teams
Assist in the development and implementation of training programs, manuals and videos
Working with each region, ensure maintenance, caretaking and other projects are on track for timely completion, minimizing the deferral of projects
Performing inspections of facilities when requested
Through collaboration with other managers, share best practices related to the operation and maintenance of facilities
Assist in the creation and implementation of policies and procedures around renovation standardization and the handling of asbestos, mold and pest control issues
Prepare and submit reports as require
Other duties as assigned by the Regional Manager
Must have a valid driver’s license
Must be able and willing to travel
Able to work independently and is a self-starter
A minimum of 3 years of demonstrated experience in positions of increasing responsibility in facilities management, project management, property management or related fields, preferably in large, multi-family complexes.
Working knowledge of work order management systems, with a demonstrated capacity to work with a variety of software platforms to manage operational needs.
A strategic and operational thinker with a proven track record of accomplishments, outstanding analytical skills, decision making, and team building skills.
Strong leadership and communication (both written and verbal) skills.
Knowledge of Microsoft office applications (specifically excel) is required
Must be able to analyze data, including financial and technical, from a variety of sources
Hands on experience in building maintenance and or renovations
Knowledgeable or willing to be trained in asbestos, mold and pest control