Construction Service Technician

Marcon Construction Ltd - Lower Mainland, BC (30+ days ago)

Apply Now

About Us

Marcon Construction is a trusted name in the construction community. If a project needs building, we can do it, and chances are we have. Low-rises, high-rises, townhomes, retail centres, industrial parks—we’ve built them all, and partnered with well-known and highly regarded developers to complete each project. With every building our clients’ priorities come first, ensuring each development is completed on time and with Marcon quality built in. None of this is possible without a hardworking team, working together, to make it all happen.

About the Role

Marcon is seeking Construction Service Technician that can trouble shoot warranty items and service issues, including drainage, electrical, mechanical, plumbing and other quality control items as needed. Candidates need to be able to successfully identify the issue, find solutions and lead a team to close out the item in a timely manner.

  • Log in daily to Marcon Online Customer Care Program and keep system up to date
  • Facilitate and schedule service files assigned by the Customer Care Manager
  • Maintain, update and close service files in a timely manner
  • Performs related service work as required
  • Correspond and follow up with trades on service files as required
  • Complete and sign a Marcon Purchase Order for any trade work orders or purchases (upon pre-approval by Customer Care Manager)
  • Maintain a daily log of time spent on activities
  • Completes detailed inspection reports for any common area issues
  • Ensure proper care and maintenance of Marcon equipment and tools
  • Responsible to maintain regular maintenance of Marcon service van (oil changes, brakes, air care, etc)
  • May be required to work O/T or weekends from time to time
  • Liaison with Customer Care Manager

About You

  • Previous experience in a superintendent or contractor role preferred
  • Considerable knowledge of residential and concrete construction required
  • Considerable knowledge of the standard practices, methods, materials, and tools for carpentry, millwork, drywall and painting trades preferred
  • Knowledge of the occupational hazards and safety precautions of the trade
  • Computer, internet and knowledge of basic software applications required
  • Excellent time management and problem solving skills
  • Professional and courteous rapport with customers and tradesmen
  • Flexibility and positive attitude
  • Detail oriented

What We Offer

  • Full-time, long-term employment
  • Excellent group benefits after 3 months
  • Personal and professional development opportunities
  • Dynamic fun work environment and company wide social events
  • Competitive pay rates

If you are an enthusiastic, reliable and hard-working individual who is interested in being a part of our team, then we want to hear from you!

Benefits:

  • Extended health care
  • Vision care
  • Vacation & paid time off
  • Dental care
  • RRSP Match
  • Life insurance
  • Company events & social hours
  • Employee assistance programs

Job Types: Full-time, Permanent

Experience:

  • Customer Service: 2 years (Preferred)
  • Construction: 2 years (Preferred)