The primary function of the Department Manager (DM) Nights is to manage the merchandise stocking process and ensure full shelf capacity standards are met. This includes supervising and training associates, managing associate performance, and ensuring adequate department coverage through influencing scheduling of associates. This also includes ensuring communication between day and night shifts, ensuring the distribution and stocking and/or top stocking of direct freight, and noting areas where merchandise is low and ensuring downstocking occurs. The DM Nights is required to ensure stock is fronted and displayed according to planograms, and to generate reports and track Freight Flow metrics. The DM Nights is also expected to maintain a safe and secure work environment by conducting daily safety reviews, noting hazards, keeping store areas clean and organized, securing doors and gates, and monitoring for potential theft or security risks. The DM Nights is also responsible for providing superior customer service by assisting customers in locating, selecting, demonstrating, and loading merchandise in a friendly and professional manner. Lastly, the DM Nights is responsible for completing all other duties as assigned. Requires late evening, night-time, and early morning availability any day of the week. Required to work a schedule as determined by sales, customer, and business needs, but may be changed by store management based on the needs of the store. Requests to be scheduled off for a specific day require advanced notification and approval by supervisor. Hourly Full Time, Part Time or Seasonal: Generally scheduled 40, 24 to 30, or 0 to 40 hours per week respectively; more hours may be required based on the needs of the store. This position reports to an Assistant Store Manager and leads hourly associates.
### Job Requirements
High school diploma or equivalent.
6 months stocking/receiving/inventory experience.
1 year experience working in a retail store OR customer service position.
1 year supervisory experience including coaching/training and evaluating the performance of direct reports.
3 months experience operating forklift/power equipment such as lifts, order pickers, and similar equipment.
Lifts up to 50 pounds without assistance many times a day and also lifts up to 100 pounds with or without assistance daily.
The Department Manager - Nights may be required to perform job activities, with appropriate intermittent relief where applicable, under difficult work conditions such as in extreme cold, heat, inclement weather, at heights, while exposed to constant/intermittent sounds (if applicable).
Lowe’s Canada is an inclusive employer. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.
### Work Conditions
Department Manager - Nights