Smart Metering Mesh Analyst

Morson International / CTSNA - Burnaby, BC (30+ days ago)

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Estimated Work Start Date: 02-Dec-2019

Estimated Work End Date: 31-Mar-2020

General Description

  • The T1 - Technician Level 1 performs technical tasks under supervision using standard procedures and techniques to support projects and/or operations safely, with quality, within budget, and on time.

Experience and Role Accountabilities

  • Entry-level to two (2) years of directly related technical work experience or an equivalent combination of education and related experience.
  • Contribute to maintaining the quality and efficiency of engineering solutions by performing technical tasks including inspecting materials, instruments, and/or equipment, preparing simple plans and designs, and completing simple/routine arithmetic calculations to sustain ongoing operational requirements
  • Assist with specific aspects of more complex technical activities which may include on-site construction monitoring tasks by following established practices and working under the close supervision of a more senior technician or engineer who reviews work for accuracy, adequacy, and conformance with prescribed procedures.

Education and Skills

  • Technician - One (1) year certificate in engineering technology or equivalent
  • Working knowledge of engineering computer applications
  • Proficient in English skills for professional environment, written and spoken
  • Bachelor’s education preferred, technical diploma with relevant experience also accepted. Computer Science, Math, Business Administration, Engineering included in possible education background. This is not part of an Engineer in Training (EIT) program. Masters Degrees and PhDs may not be suitable, given remuneration.

Musts for candidates:

- Well-developed analytical ability with two (2) years of demonstrated work experience in analysis and troubleshooting

- Knowledge of database queries and generating reports using SQL and other relational database programming languages and tools.

- Ability to utilize spreadsheet applications such as Excel to an advanced level.

- Ability to operate ticketing (incident/problem management) systems such as BMC Remedy, ServiceNow, SalesForce.

- Knowledge of escalation protocols in order to raise trouble tickets with application management, data collection and field services groups.

Additional Skills for a strong candidate:

- Ability to use a variety of Smart Metering specific applications particularly those from Itron and Cisco: OpenWay Reporting System (ORS), OpenWay Collection Engine (CE), Network Management System (NMS), Field Network Director (FND) and Grid Director. There are similar applications for products from other Smart Metering companies such as Landis & Gyr, Silver Springs, GE, and others.
- Understanding of rates and billing in an Enterprise System, i.e. SAP.
- Familiar with large information systems; file and data management; file transfer and processing protocols.
- Understanding of utility grid operations protocols and procedures.
- Understanding of electric fundamentals, including volts, amps, kWh, demand, phases, and an understanding of power factors for Commercial and Industrial (C&I) customers.

Job Types: Full-time, Temporary, Contract

Experience:

  • smart metering: 1 year (Preferred)
  • Sql: 1 year (Preferred)
  • MS Excel: 1 year (Preferred)
  • ticketing: 1 year (Preferred)