FRONT DESK YOGA ADVISOR: PART-TIME POSITION

Yoga Tree Studios - Richmond Hill, ON (27 days ago)

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Job Posting Date: October 18th, 2019

Job Posting Close Date: October 25th, 2019

Locations:

  • Richmond Hill
  • Vaughan

JOB DESCRIPTION

Yoga Tree Studios is looking for a highly motivated, confident, creative and organized person who believes in the benefits of yoga at our yoga studios. We are currently seeking strong customer service oriented individuals to join our team. Candidate must be able to work a minimum of 2 shifts/ week - evenings and weekends with the availability to pick up shifts when needed. You will be responsible for sales of yoga packages to potential clients, customer service, data entry, merchandising and maintenance of our studio (including mopping the studios and cleaning changerooms).

HOW TO APPLY

Please submit your resume along with answer to the following questions:

1. Are you able to adapt to changes in the workplace? Please share a specific situation.

2. Tell me about a time when you improved the customer experience for a difficult customer?

A cover letter describing why you’re interested in this role is especially helpful.

We appreciate all applicants however only qualified candidates will be contacted. Please direct all questions to the email provided on Indeed and kindly refrain from contacting the studio directly regarding this job posting.

ESSENTIAL JOB DUTIES

  • Provide superior cleaning services in accordance with your studios guidelines
  • Self-starter and be able to multitask in a positive studio space with 60% of the role maintaining the space and 40% customer service and assist with sign-ins on Mindbody
  • Passion for yoga, health and wellness
  • Responsible and punctual at all times
  • Able to multitask and work well under pressure

SKILLS & QUALIFICATIONS

  • Excellent oral communication skills, professionalism, and exceptional interpersonal skills are essential for maintaining the high level of customer service required for the position
  • Experience with MindBody software is preferred
  • A passion for yoga is strongly preferred
  • Ability to perform manual cleaning work
  • Minimal weekly time commitment (minimum 2 shifts a week)

OTHER BENEFITS INCLUDE

  • Access to unlimited yoga at Yoga Tree
  • After 6 months of continuous employment, 10% discount on yoga teacher training

HOURS OF WORK

This is a part-time job where flexibility is key; you must be able to accommodate our changing schedule needs, evenings and weekends are a must.

Some specific job duties will include: Checking students into class, assisting students by guiding them through our programs and retail offerings, answering questions, keeping the retail area looking great, cleaning and arranging studios rooms between classes, preparing the tea area for students, and working with Yoga Advisors and Managers to ultimately support the financial goals of the studio.

QUALIFICATION/EXPERIENCE

A minimum of 1 year of customer service experience to handle these key responsibilities:

  • Represent our brand by providing excellent customer service to new and existing clients during sign in; advise new customers of our services and promotions to up-sell and increase sales
  • Respond to incoming calls from customers, input data into our client database management system and analyze monthly reports
  • Build strong relationships with team and customers to maintain high levels of service
  • Maintain studio cleanliness with basic housekeeping chores including mopping, sweeping and tidying up change rooms and studios

APPLICATION PROCESS

Please include a cover letter and specify which studio you are applying for. Include a brief statement as to “Why you are the ideal candidate for this role.”

Only selected candidates will be contacted for interviews. Email only, no phone calls please.

Job Type: Part-time

Salary: $14.00 /hour

Experience:

  • Customer Service: 2 years (Required)