Registered Nurse - Mental Health, Health Navigator

Carecor Health Services Ltd. - Toronto, ON (30+ days ago)

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Mental Health Nurse – Health Navigator

We Help You Find Opportunities
Carecor is currently seeking a Mental Health Registered Nurse – Health Navigator, to work just east of Toronto.

About the Employer
Carecor’s client is a Community Health Centre with several clinics east of Toronto. They have been established for decades and are a recognized leader in redefining the experience of community based health and wellness services. They provide access to high quality holistic and inclusive care that is responsive to the needs of the community and empowers individuals to enhance their own well-being.

They hold these values equally: (1) Person Centered; (2) Inclusive; (3) Compassion; (4) Teamwork & Collaboration; and (5) Accountability & Reliability.

They are continuing to focus on building capacity to provide a full range of health and wellness services to clients of all-ages across Oshawa, Whitby, Ajax and Pickering….and today’s needs are at their Ajax and Oshawa locations with free parking.

Position Overview
The Mental Health Nurse - Health Navigator (“Navigator”) position offers an exciting opportunity for a Registered Nurse (RN) to participate in the design and implementation of a much-needed addition to our Community Health Centre’s (CHC’S) inter-professional team of health care providers. The Navigator will focus on clients of all-ages who are in the Durham West (DW) Sub-Region the CE-LHIN (i.e., Ajax and Pickering).

The role of the Navigator will have two primary areas of focus:

1. The Navigator will facilitate access to comprehensive physical, mental and sexual health care services and provide preventative care. The Navigator will link clients with inter-professional, collaborative, integrated and holistic primary care health providers, specialists care, therapists and other community programs and services. The Navigator will carry a caseload of non-rostered clients. The Navigator will focus on the provision of clinical triage and provide screening, assessment, case management and supportive counselling. The Navigator will help to educate and empower clients to engage in managing their own health care and act as a ‘health promoter within’ the DW sub-region. The Navigator will build system capacity by creating connections between health service providers and other providers in the community.

2. The Navigator will work from a community development/case finding perspective to develop and test an integrated, holistic model of care that will address all aspects of health, and ensure clients are “warmly” connected to the right care, at the right time, and in the right place. As the “navigation model” is being tested and refined, the Navigator will actively participate in the development and roll-out to other access points within the DW Sub-region.


  • Full-time, permanent job or temporary locum assignment for one year with 35 hours over 5 weekdays
  • If temporary, there will be 4% vacation pay, paid time off for the statutory holidays and optional medical benefits. If permanent, sick pay plan, the HOOPP pension plan and other benefits will be included.

Key Responsibilities

  • The Navigator will collaborate with the Clinical Manager, the DW Sub-Regional Planning Table and external partners to support the design, implementation and evaluation of the “navigation model”.
  • The Navigator will build system capacity by creating connections between other health service providers in the community. The Navigator will reach out and build relationships with third-party (i.e., outside the organization) health care providers and other client-servicing agencies and programs in the region to build pathways for service.
  • The Navigator will provide clinical triage, screening, assessment, case management, health promotion and supportive counselling where the focus is on the provision of information, advice-giving, encouragement and instruction […] (Health Professions Regulatory Advisory Council [HPRAC], 2006, 208).
  • The Navigator will educate and empower clients to engage in managing their own health care in a non-judgmental manner, recognizing the social determinants of health and associated health risks – taking the stance of a health advocate.
  • Support youth who are transitioning from child/youth to adult mental health system by providing interim case management, therapeutic support, and identification of optimal transitional adult services, as required, during the period of transition in services.
  • Support clients in the transition/discharge from in-patient or emergency services to the community and from the community to hospital services.
  • Develop and maintain close partnerships with a range of community stakeholders.
  • Ensure client care and caseload is managed to achieve the performance objectives for the program.
  • Actively participate, seek and provide consultation within an inter-professional model of care.
  • Promote evidence-based, best-practices and standards-of-practice in keeping with our CHC policies and practices.
  • Advocate for at-risk clients and their caregivers (e.g., families etc.).
  • Actively participate in case conferences when required.
  • Participate in other CHC agency training activities and meetings as requested.
  • Demonstrate active participation in the CNO Quality Assurance (QA) Program to ensure maintenance of continuing competence to practice and with our CHC’s performance management requirements.
  • Complete timely and accurate medical records of client encounters, documentation and third-party correspondence using our Electronic Medical Record (EMR) system: Nightingale-on-Demand (NOD).
  • Perform other duties as assigned that are reasonable with the scope of practice.


  • Bachelor of Science in Nursing (BScN).
  • Post-grad certificate in Mental Health and Addictions is an asset.
  • Must be a current member in good standing with the College of Nurses of Ontario (CNO).
  • Member of the Registered Nurses Association of Ontario (RNAO) is an asset.
  • Minimum of two years’ experience working as a Registered Nurse (RN) with clients having complex mental health needs and / or elderly patients
  • Experience in transition, discharge planning or navigation support.
  • Demonstrated experience and skill in providing supportive counselling and crisis intervention.
  • Experience and skill in inter-professional collaboration and team building in hospital, community or other health service provider settings. Ability to work both independently and as part of a team.
  • Demonstrated knowledge of community mental health services.
  • Demonstrated knowledge of the Ontario Mental Health Act, Consent & Capacity legislation, Privacy Legislation, Mental Health Reform and consumer/survivor issues.

Need More Info?
For more detailed information regarding these locum opportunities or perm jobs or to request the PDF with greater details or to express your interest without making a full application, contact our search services team at: searchservicesatcarecordotcom

About Carecor
For over 35 years, we proudly attract and retain staff to our professionally skilled and supportive team. We specialize in acute healthcare and have expanded our reach through acquisitions, partnerships, and additional service offerings - becoming a predominant staffing agency in Ontario and Nova Scotia. Our reputation of quality is enhanced by the dedication of our people and the relationships we build. We are committed to connecting employees with flexible and rewarding work to meet their personal and professional goals. We provide clients with a full spectrum of healthcare workers specialized in patient care, digital health, and medical administration. In addition to celebrating our quality staff, we are proud recipients of the “Exemplary Standing” award from Accreditation Canada.

Carecor Health Services is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter.

We thank all applicants who apply. Only those selected for interview or the next steps will be contacted.

Job Types: Full-time, Temporary, Permanent