HR Front Desk Assistant

Whistler Blackcomb - Whistler, BC (30+ days ago)

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Whistler Blackcomb’s Mission Statement is “Experience of a Lifetime” Love what you do! Because that’s what we’re all about. The Whistler Blackcomb staff is comprised of individuals who thrive in the outdoors, love the mountains, and are passionate about what they do. We look for applicants who share in this passion, whether you are looking for a seasonal job or wanting to build an exciting career, don’t miss the chance to work and play in BC’s winter wonderland. If you sound like our ideal applicant please apply online and show us what you’ve got. #wbworklove

Vail Resorts is always looking for great talent. Although our resorts and offices are currently closed to protect the health and safety of our employees, applications are still being accepted. Hiring will resume as soon as normal operations resume.


Job Summary: Employee Services is an extremely fast-paced and highly social environment. You will have the opportunity to interact with and positively affect almost every single employee within the Whistler Blackcomb team.

What you’ll be doing:
Maintaining the day to day operations of the Employee Services and HOUSE front desk.
Provide exceptional service and follow up by answering all employee inquiries, questions and complaints in person, by phone and email.
Onboarding all new and returning Whistler Blackcomb employees and updating their personal documentation into the hiring system
Communicate with cleaning, and maintenance staff and assist with all aspects of check-ins and check-outs
Maintain strict confidentiality with all material within the HR/Employee Services Division.
Distributing and collecting uniform including laundering, repairs and providing employee responsibilities
Providing lockers to eligible employees/volunteers, alongside updating and maintaining the locker waitlist/audits.
Regularly maintaining the stock, keys, mail and inventory control of the winter and summer employee uniforms.
Maintaining the day to day operations of the Employee Services and HOUSE front desk. Carrying out the daily opening and closing procedures.
Distribute employee/volunteer passes, dependent passes, nametags and keys. Assist in maintaining access to the Springs building and Springs Lane Gate.
Promote Whistler Blackcomb employee programs and recognition (Club Shred, Awards, Enviro Fund etc)
We are a team that works closely together and throughout the season you may be required to assist with other departments as needed.

Demonstrate our core values: Serve Others, Do Right, Drive Value, Do Good, Be Safe and Have Fun.
Computer literate in Microsoft Office. Knowledge in previous POS systems is an asset.
Outgoing personality, enthusiastic attitude and great customer service skills.
Able to work in a small team environment and manage certain projects alone and unsupervised.
Be a self-starter. Seeing projects that need doing and start them without being told to do so.
Excellent interpersonal, written and verbal communication skills. Attention to detail and the ability to multi-task
Previous stock and inventory control an asset.
Knowledge of Whistler Blackcomb its operations and systems is an asset.
Proof of clear criminal record check.

We’re looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? Explore Employment Opportunities with Whistler Blackcomb!

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 209551