Community Outreach Coordinator/Social Worker

Bethell Hospice - Caledon, ON (30+ days ago)

Apply Now

About Bethell Hospice

Bethell Hospice is a non-profit organization, located in the beautiful village of Inglewood, in the Town of Caledon, that provides exceptional and accessible hospice palliative care services to individuals and families facing life-limiting illnesses. Our person-centered approach to care fosters dignity, respect and comfort for our clients and their loved ones in the Caledon, Brampton, Dufferin County and West Woodbridge regions of Ontario. Bethell Hospice also provides community programs which include in-home palliative, bereavement and grief counselling for children and adults. At Bethell Hospice, our services and community programs are provided at no cost.

Our Mission and Values

Our mission is to support individuals and their families throughout a life-limiting illness by providing exemplary hospice palliative care. We are working towards a society that values quality of living and dying. We live our core values that show our caring and form the basis of all our decisions and actions including Compassion, Integrity, Collaboration, Accountability, Respect and Excellence.

Overall Summary of Duties:

Reporting to the Social Worker/Psychosocial Spiritual Care Lead, the Community Outreach Coordinator/Social Worker is responsible for fulfilling a dual role where 60% of their focus is to conduct community outreach, promoting and educating community partners on Bethell’s services, securing client referrals. The remaining 40% of the position is to provide direct social work services within the community providing end of life and bereavement counselling and services.

Benefits of Becoming a Bethell Team Member

Our employees enjoy competitive wages, comprehensive benefits, and a pension plan, in addition to working in a highly collaborative work environment filled with tremendous purpose.

Responsibilities and Primary Duties:

Community Outreach (60%):

  • Work with community partners to represent and promote Bethell Hospice’s services and improve quality palliative care within the region;
  • Identify community resources and establish relationships for new partnerships in generating referrals for bereavement/palliative care clients;
  • Lead projects to expand the diversity of our client base by providing outreach by targeting specific ethnic and cultural needs;
  • Actively develop Bethell’s recognition within the community.

Clinical Role (40%):

  • Advocate for the needs, decisions and rights of clients and their families;
  • In collaboration with clients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans;
  • Review care delivery and adjust according to changing needs through the course of illness and into bereavement;
  • Engage in a collaborative process of decision making that involves the client, family and trans-disciplinary care team to establish relevant and feasible care plans;
  • Evaluate clinical and program processes and outcomes to ensure that the needs of clients and families are clearly identified and responded to;
  • Apply information gathered in assessments to assist clients and their families to make decisions appropriate for themselves;
  • Assist clients and their families to obtain appropriate resources available at Bethell Hospice and with other agencies in the community;
  • Participate in Community Rounds;
  • Manage all supporting documentation including case notes and statistics, preparing analysis and reports of same.

Education & Experience:

  • Bachelor’s Degree in Social Work
  • Minimum of three years of recent Social Worker experience
  • Current registration with the Ontario College of Social Workers and Social Service Workers
  • An equivalent combination of education and experience may be considered


  • Able to manage all elements of Social Work services;
  • Advanced counseling skills demonstration for clinical issues across a wide variety of people groups;
  • Able to work effectively with a variety of stakeholders;
  • Committed to ongoing learning and development of self and others;
  • Strong written and oral skills;
  • Comfortable presenting to a variety of audiences;
  • Detail oriented, ensuring accuracy and timeliness of information;
  • Excellent organizational and time management skills;
  • Ability to be professional and use sound judgment in all interactions;
  • Competent in Word, Outlook, Excel and PowerPoint;
  • Self-starter who thrives in an environment where s/he can be equally successful working independently as well as collaboratively in a team environment;
  • Strong interpersonal skills;
  • Able to exercise tact and discretion while handling confidential information;
  • Problem-solving, negotiation and conflict management skills;
  • Driver’s license;
  • Experienced in working successfully with a diverse client group.


  • Masters of Social Work
  • Experience in providing palliative/bereavement counselling services;
  • Able to work effectively with community agencies to secure resources for clients;
  • Effective in utilizing case management software;
  • Experience providing services for community clients;
  • Fluency in languages in addition to English;
  • Bilingual (French/Language) communication skills.

Hours of Work:

  • 37.5 hours per week with extra hours based on operational needs.
  • Flexibility required in order to meet client needs/scheduling.
  • Use of personal vehicle for work related travel as required; mileage reimbursement provided.

Working Conditions:

  • Shared office space requires ability to focus in a distracting environment.
  • Ability to work with moderate frequency of interruptions, both in person and by telephone.
  • Location is rural with no public transportation.
  • We thank all applicants for their interest in this opportunity. Only those selected for an interview will be contacted.*

Bethell Hospice offers accommodation for applicants with disabilities in its recruitment processes, in accordance with AODA (Accessibility for Ontarians with Disabilities Act) and the Ontario Human Rights Code. If you are contacted by Bethell regarding a job opportunity or testing, please advise if you require accommodation. Please note, only those selected for an interview will be contacted.

Job Type: Full-time