Lead- Shift Manager

Fox Group - Retailors Sports Inc (Nike) - Ottawa, ON (30+ days ago)

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Work Hard. Play Hard.

You're a natural leader Associate to join our team.

Are you ready?

As our Nike Store Lead your mission will be to deliver a premium consumer experience by building the bond between consumer and brand with the highest level of service and applying brand stories to the retail setting.


  • Utilize exceptional customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales.
  • Maintain knowledge of all store departments and be able to perform all activities of associates in addition to handling more complex transactions or customer service situations.
  • Provide expertise in one or more areas or functions Shipping and Receiving, Cashier duties, and

Seek an ongoing training and education to further develop expertise.

  • Assist Managers in conducting formal on boarding and training programs for associates.
  • Assist with loss prevention efforts by providing proactive customer service.
  • Assist in coordinating work of other associates (but not a formal supervisor).
  • May have keyholder responsibilities.


  • High school diploma or equivalent
  • 3 years retail experience.
  • Ability to communicate in English.
  • Basic computer skills, including Microsoft Office knowledge.
  • Must be able to work evenings, weekends and holidays as needed.
  • Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time.

To ensure that we continue to hire competent, ethical and trustworthy individuals, all candidates must successfully complete a thorough background investigation prior to receiving any final offer of employment from Retailors Sports Inc. The official Nike Stores operator in Canada.

Of course our commitments don't stop with our customers. If you're up to the challenge of Nike Retail we'll make it worth your while. You'll be working in a great team environment, with access to the latest and greatest Nike products and apparel. Not to mention a compensation and benefits package that's among the best around. Join us and see what it means to become part of the Nike Retail experience.

We're interested in learning more about you and appreciate you taking the time to apply online.

Retailors Sports Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Job Types: Full-time, Part-time


  • management: 1 year (Preferred)


  • English (Required)
  • French (Preferred)