Client Service Representative

Comox Military Family Resource Centre - Comox, BC (30+ days ago)

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The Client Services staff works under direction of the VFP/Volunteer Coordinator to carry out the day to day operations of client services including client welcoming services and support, program registration, point of sale financial transactions and office administrative tasks.

Part-time hours: 20-25 per week

Application deadline: 2020-08-31

Expected start date: 2020-09-14

Job Types: Part-time, Permanent

Salary: $17.00-$18.75 per hour

Benefits:

  • Company Events
  • Employee Assistance Program
  • On-site Childcare
  • On-site Gym
  • On-site Parking
  • Wellness Program

Schedule:

  • Day shift
  • Monday to Friday

COVID-19 considerations:
WCB Compliant

Experience:

  • customer service: 2 years (Preferred)
  • Office Administration: 2 years (Preferred)

Job Duties:

  • Answer incoming customer inquiries
  • Collaborate with key stakeholders and teams to stay updated on new products, services, and policies
  • Record and modify customer information within the database
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company's customer service policies
  • Other duties as requested

Work remotely:

  • No