Patient Care Coordinator

River Dental - Medicine Hat, AB (30+ days ago)

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River Dental is hiring! We are currently looking to add a full time Patient Care Coordinator to our team!

The successful candidate will have a passion for building strong patient relationships and contributing to their ongoing oral health. As a Patient Care Coordinator, you’ll have the opportunity to work alongside and learn from a strong team of dental professionals.

Responsibilities:

  • Greet and assist patients as they arrive; ensure a lasting positive impression for them
  • Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
  • Effectively manage recall system and accurately maintain patient database
  • Managing patient calls and inquiries about appointments, confirmations, amendments and cancellations
  • Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

Requirements:

  • Minimum 1-2 years’ experience as a Dental Receptionist or Hygiene Coordinator is preferred
  • Clinical background considered an asset (ex: Dental Assistant, Hygienist etc.)
  • Experience using dental software programs
  • Must have excellent customer service and phone etiquette skills

We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible

Job Type: Full-time

Experience:

  • Patient Care Coordinator: 1 year (Required)
  • Dental Receptionist: 1 year (Required)