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front desk manager, hotel

Alpine Motel
Kamloops, BC
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Experience: 1 to less than 7 months
  • or equivalent experience

    • Work setting

  • Hotel, motel, resort

    • Tasks

  • Recruit and hire staff
  • Supervise staff
  • Conduct training sessions
  • Negotiate with clients for the use of facilities
  • Perform front desk duties
  • Enforce policies and procedures
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
  • Establish work schedules

    • Supervision

  • 3-4 people

    • Computer and technology knowledge

  • MS Word
  • Central reservation system (CRS)
  • MS Excel

    • Security and safety

  • Basic security clearance

    • Work conditions and physical capabilities

  • Fast-paced environment
  • Attention to detail
  • Combination of sitting, standing, walking
  • Standing for extended periods

    • Other benefits

  • Free parking available
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 hours per week
  • Terms & Conditions
  • New Privacy
  • Privacy Center
  • Accessibility
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