The Project Manager will report directly to the Sr. Program Manager of Customer and Consumer Excellence and is responsible for leading a cross-functional, global team through the successful completion of new projects. The Project Manager's role is the overall responsibility for the successful planning, execution, monitoring, control and closure of assigned projects.
Duties and Responsibilities:
Lead the design and development of processes and systems in support of front-end and backend systems. (ERP/CRM + Back Office)
Leading a cross-functional category team (Warehouse, Customer Service, Sales, Quality and Supply Chain, IT), taking ownership for the successful delivery of new projects from inception through delivery.
Building and maintaining detailed project schedules and driving the team on execution to plan
Develop process improvement strategies
Tracking and managing project costs to budget
Providing weekly project status reporting, highlighting milestones, variation to plan and potential risk
Leading weekly project team meetings
Attributes and Skills:
Strong interpersonal skills. Able to build understanding and trust as well as develop a solid network throughout all levels within the organization.
Can identify the needs and expectations of others and provide mutually acceptable solutions.
Strong organizational skills. Can effectively manage various projects and meet tight deadlines.
Process oriented. Can easily recognize areas of improvement and develop strategies for implementation.
Ability to develop a clear and detailed plan
Excellent problem-solving skills and can think quickly and adeptly about how to address problems as they come up
Can anticipate and head off problems that can jeopardize deadlines, budgets and user acceptance.
Enthusiasm, to inspire your team members (lead by example)
Autonomous, self-motivated and structured
Education and Experience:
3+ years of experience in a related project management
Certification in Project Management from a recognized institution is a plus
Knowledge of Oracle ERP is a plus
Consumer goods industry experience
Retail Distribution and Manufacturing experience
Experience in customer service preferred
Ability to effectively manage 6-10 concurrent projects under accelerated schedules
Excellent peer collaboration and team building skills
Strong business acumen and ability to command the respect of response of a peer and senior leadership group
Excellent written and verbal communication
Proficient in Microsoft Project, Excel, PowerPoint, Outlook
Must be able to work in a fast paced, deadline oriented environment
Knowledge of call Routing, Telephony Network and IVR is a huge asset
Ability to adapt to changing priorities
Global expansion experience is an asset
At SharkNinja, our purpose is to positively impact people’s lives every day in every home around the world. We work very hard to provide our consumers with high quality, exciting 5-star products that make life easier. We thrive on passion and innovation, and are looking for great people, with great ideas, who want to create the next big thing. We take a team approach to our projects, where everyone has a voice. We want individuals to push limits, look outside the box and think the unthinkable. With the explosive growth we have been experiencing, we’re looking for motivated individuals to join us on our exciting journey. People need to think big, move fast and want to make a significant impact. Are you ready?