JDE Application Support Analyst

West Fraser - Quesnel, BC (9 months ago)

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West Fraser is a growing, diversified wood products company with locations in western Canada and the southern United States and Europe. Recognized as one of Canada's Top 100 Employers eight times, our IT team continues to grow, with multiple locations, we are larger than many startups! We are implementing new technology. As the successful candidate, you should be a self-motivated achiever who gains satisfaction from providing excellent application support services and thrives in a team-based environment. Our Information Technology group in Quesnel, BC has an opportunity for a:

JDE Application Support Analyst

We are looking for a JD Edwards (JDE) Techno-Functional expert to be the primary support for our JDE application. You will work closely with the business, provide hands-on technical work, as well as functional work configuring OTM for various business requirements.

Responsibilities:
Functional Support and implementation of JD Edwards
Takes business needs and translates those needs into measurable requirements that can be coded, tested, and successfully implemented and adopted for applications
May create/review/validate test plans, ensuring that the end result meets the specified business requirements -Supports QA activities as needed
Defines, analyzes and proposes business solutions based on the business needs
Training of business users on JD Edwards applications and configurations
Participate in the development process, write detailed specifications and other steps of the product lifecycle. Must be able to read and understand technical designs
Participate in cross-functional integrated teams to address business and adoption issues (e.g., user experience, data flow, process flow)
Contributes and participates in the successful new implementation of JD Edwards
Triage reported defects and document root cause analyses to avoid production support interruptions on a go-forward basis
Must help Business with month-end, year-end closing. Periodically check and fix issues that come up in integrity reports.
Review and make recommendations for application of POCs or ESUs
Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders
Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved
Conduct research on emerging application development software products, languages, and standards in support of procurement and development efforts
Liaise with vendors for efficient implementation of new software products or systems and for resolution of any adaptation issues could remove

Position Requirements:
Post-Secondary degree, diploma or equivalent experience
8 years of previous IT Application Support
Functional
Strong functional knowledge of JDE
Good understanding of integration with other modules in JD Edwards. Experience with Order to Cash, AR and all processes in Finance modules including DMAAI & Flex accounting, Credit and Tax setups, Integrity Reporting etc
High aptitude in business analysis, integration, testing, data management, and end-to-end process facilitation
Ability to develop and maintain constructive and cooperative working relationships
Familiarity with supply chain, procurement, financial, and logistics business processes and concepts
Solid understanding of end-to-end financial concepts, including but not limited to auto-pay, invoice matching, voucher creation, and financial reporting
Oracle Transportation Module (OTM) experience considered an asset

West Fraser is currently looking for individuals who are interested in a full time, long-term career in a modern mill environment. We offer an excellent compensation package including a competitive salary, excellent benefits, and an outstanding pension plan. Safety is one of West Fraser’s core values and our employees can expect a challenging, stable work environment with career development opportunities.

Quesnel has a population of approximately 25,000 and features all major conveniences, including its own airport. Quesnel offers affordable housing, modern recreational and educational facilities, regular community events, as well as unlimited recreational activities for the outdoor enthusiast. It doesn’t take long to feel part of Quesnel’s welcoming community.

If this position sounds like the career for you, apply today in confidence, by submitting your resume and cover letter at www.westfraser.com/jobs

We thank all candidates for their interest; however, only those selected for an interview will be contacted.