Merchandise Assistant

California Innovations - Toronto, ON (30+ days ago)

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A Little About Us..

When we opened the doors in 1986, it was with a simple idea: to make products people loved. Today, we are the market leader in soft sided insulated coolers and lunch bags, with offices around the world and a large team of passionate experts.

A passion for innovation drives everything we do. It is reflected in the construction of our products, our choice of materials, and our exacting attention to every detail. We pride ourselves on bringing new ideas to the marketplace faster than any of our competitors and hold numerous design and utility patents to prove it.

Together with Arctic Zone®, we have 30+ years of experience perfecting our design and insulating capabilities, and a long history of "firsts" that have enriched the category: the first collapsible cooler, insulated lunch bag, collapsible rolling cooler, Zipperless™ cooler, TableTop™ cooler, and more!

Our office environment is friendly and laid back. Dress is casual, work hours are flexible, and there are dogs at the office more days than not. Check us out at!

Position Summary

We are seeking a highly motivated and detail-oriented Merchandise Assistant to join our Product Management team based out of our Toronto office. This is a contract position to cover a maternity leave.

The successful candidate would be responsible for working alongside the Product Manager to manage the assigned category(ies)/account(s) from conception through to completion. As a dedicated team player, you will work closely with internal and external stakeholders including designers, packaging, factories, sales and Asia team.

Experience in product management and/or the insulated products, handbags, luggage, housewares and/or related industry is ideal but not required. Most importantly, the ideal candidate should have passion for working collaboratively, and thrives in a fast-paced environment.


  • Working very closely with the team, to manage the applicable product management category/account listing/program from conception through completion
  • Create and review product line up charts, specification sheets and product matrices while ensuring complete accuracy of product information
  • Maintain strong knowledge of product lines and ensure systems and materials are kept up-to-date, including but not limited to detailed customer files/quote/submission sheets for all programs, costings, etc.
  • Communicate with factories to ensure timely quote delivery, and resolve any/all other product issues
  • Follow-up on assigned program progress i.e. follow up with factories on sample status and track sample shipments closely
  • Review and file new designs and maintain accurate records of all revisions
  • Liaise with various departments on a regular basis as required
  • Promptly generate correct item numbers, item UPCs, case UPCs and style numbers in accordance with established procedures
  • Responsible for all pre and post sales appointment needs for applicable items
  • Record meeting notes, respond to all emails on a daily basis, and other administrative tasks as required
  • Help maintain the product showroom
  • Provide training and vacation back-up to other staff members as required from time to time
  • Other duties as required

A Little About You..

  • At least one (1) year of product management/development related experience
  • University Degree or College Diploma in business, marketing, merchandising or related program
  • Highly proficient in MS Office (Excel, Word, Outlook)
  • Experience dealing with Asian factories considered a strong asset
  • Working knowledge of Great Plains and Tops Pro an asset
  • An excellent communicator, both oral and written
  • Excellent interpersonal skills, able to work effectively with internal and external contacts alike
  • Proven multi-tasking capabilities with a high level of accuracy and thoroughness
  • Ability to handle high volume and pressure with the ability to prioritize and successfully achieve deadlines
  • Strong analytical and problem solving skills
  • A team player with a positive attitude who is flexible regarding change in a fast-paced work environment and job requirements
  • Reliable and self-motivated and capable of working without close supervision
  • Willing to work overtime when necessary from time to time (i.e. before a big product launch)

Qualified candidates are encouraged to apply by submitting their resume and cover letter.

We thank all applicants for their interest; however, only short-listed candidates will be contacted.

Should you require any disability-related accommodation to support your participation in our recruitment process, please notify us and we will work with you to meet your accessibility needs.

Job Type: Contract


  • English (Preferred)