Client Sales and Service Representative (Computer Repair and Sales)

Mike's Computer Shop - Chilliwack, BC (30+ days ago)

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Mike’s Computer Shop is looking to add a Client Sales and Service Representative (CSSR) to its Chilliwack TEAM – we want a candidate that desires fulfillment, aligns with our core values and ultimately understands our Vision!

The successful candidate will be able to handle a fast-paced customer-focused work environment with a focus on Always Providing Value at all levels of the sales and service process.

Primary job duties include direct sales and service/repair/diagnostics of IT equipment including but not limited to desktops, laptops, custom computer builds, internal components, peripherals, and cables to retail and business clients.

Alignment with Core Values:
The first, and most important assessment tool for all of the current and prospective employees of Mike’s Computer Shop is the alignment with our core values. Our TEAM has built a culture around the embodiment of these values, and maintaining that balance is of critical importance to us.

Our Core Values:

Description of Duties:
The main focus of a CSSR is to find solutions for clients that interact by phone, or in person with Mike’s Computer Shop. A CSSR will provide services such as invoicing, quoting, ordering, taking payments, answering phones, setting up new computers, transferring data, and completing service check-ins and check-outs for all in-store clients of Mike’s Computer Shop.

Our CSSR’s are encouraged to be creative in the solutions that they provide for our clients, a CSSR is responsible for listening to the client’s needs and leveraging all resources available to them in order to present an exceptional total solution to the client.

Previous experience in customer service.
Passion for technology.
Strong working knowledge of computer hardware and software.
Attention to detail and a strong work ethic.
Ability to multi-task.
High school Diploma or equivalent.
Post Secondary Education or special certifications are not a requirement, but may be viewed asset.

Mike’s Computer Shop offers an excellent compensation package that includes a base wage (DOE), profit sharing and bonuses, plus flexible and fully paid extended health and dental coverage.

This is a full-time position, with possible shifts ranging from Monday to Saturday 8:30AM to 6:30PM

Please email your resume and cover letter to: careers AT No phone calls, faxes, or drop offs please. Only those applicants requiring and interview will be contacted.

To learn more about our Vision, Mission, and Core Values –

Job Type: Full-time

Salary: $15.25 to $17.00 /hour

Job Type: Full-time

Salary: $15.25 to $17.00 /hour


  • Customer Service: 1 year (Preferred)
  • Computer Repair: 1 year (Preferred)


  • Secondary School (Required)


  • Chilliwack, BC (Preferred)


  • BC Drivers (Preferred)


  • English (Required)