Supportive Housing Program Coordinator (Maternity Leave Coverage)

Homeward Trust Edmonton - Edmonton, AB (30+ days ago)

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About Homeward Trust

Homeward Trust Edmonton (HTE) is a not-for-profit organization charged with ending homelessness in Edmonton. Our efforts are guided by community need and priorities as outlined in A Place to Call Home: Edmonton’s Updated Plan to Prevent and End Homelessness. Homeward Trust has a dynamic work environment, filled with high-energy, dedicated, and passionate people who believe ending homelessness is possible.

Homeward Trust coordinates and provides resources for local efforts that address homelessness and its impacts on individuals, families, and communities. We work with agencies, neighbourhoods, mainstream systems, community members, and all orders of government in pursuit of this singular objective, grounded in the belief that we can and will end homelessness in Edmonton. Homeward Trust is proud that our community is recognized both nationally and internationally as a leader in this work.

Homeward Trust embraces the Housing First philosophy. This philosophy follows the principles of finding housing accommodations first and then establishing the supports required by the client to remain in a home. Homeward Trust Edmonton’s programs involve housing (such as capital project funding, property management and sourcing access to new or existing units for client use) and supportive services to individuals in or seeking access to housing programs.

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Position Summary

Homeward Trust Edmonton owns and operates site based Indigenous Housing as well as a fourteen suite Permanent Supportive Housing (PSH) building in northeast Edmonton, providing services to Indigenous families. This program is supported by Supportive Housing Program Coordinators, providing onsite support on a shared rotational basis covering 8 am to 10 pm weekdays, and regular weekend shifts, as required for program delivery.

The Supportive Housing Program Coordinators support tenants to:

Overcome mental health, addictions, and other challenges to enhance a healthy family life;
Build skills, knowledge, and networks for parenting and family dynamics;
Re-establish themselves so they can be reunited with children in care;
Strengthen relationships with kin, culture, and community.
The Coordinators provide tenants with guidance and access to required services, based on substantial working knowledge of available community resources, and established relationships with service providers.

They may also be assigned to the community Housing First Teas to facilitate the housing of Indigenous clients. The Supportive Housing Program Coordinator will be reporting to the Manager, Clinical Services & Program Supports (based on Homeward Trust Office) and these positions work closely with community agencies, service providers, as well as Homeward trust staff.

Duties & Responsibilities

The Supportive Housing Program Coordinator is responsible for exploring, assessing and guiding residents to the most appropriate resources they require to address various life issues. Primary duties include:

Assist in access to professional and traditional helpers through HTE or other resources;
Provide services in the homes and communities of clients, as opposed to expecting them to come to the worker’s office;
Ensure all clients have an informed choice to commit to participation in programming;
Provide client-centered service delivery based on a harm reduction philosophy;
Ensure use of services which are strength-based to support greater independence, recovery, and long-term self-sufficiency;
Providing resources and referrals to individuals or families that assist with problem-solving and addressing immediate needs;
Assist with transportation;
Use Efforts to Outcomes (ETO) database to report on program and housing outcomes and otherwise cooperating with evaluation activities at team, program, and system levels;
When assigned will assist housing Indigenous individuals or families in other Homeward Trust funded Indigenous housing.
Other duties as assigned.

Education & Experience

Diploma or degree in human services, social work or community planning, with an emphasis on meeting the needs of vulnerable populations is an asset. This includes the disciplines and fields of study such as psychology, sociology, human geography, or native studies;
Minimum 3 years of experience in case management, community outreach, mental health, addictions or housing programs in a front-line capacity;
Equivalencies in experience and education will be considered;
Practical expertise in appreciating and applying Indigenous historical and cultural contexts in service delivery, including the incorporation of traditional concepts of family and kin, healing, ceremony, and relationships is required;
Exposure to or direct work history with principles of evidence-based practice, client-centered, care and harm reduction models, as well as dealing with trauma;
Prior experience on meeting the needs of vulnerable populations relative to the housing is preferred.
Knowledge, Skills, and Abilities

In-depth knowledge and understanding of Indigenous cultures and tradition as well as the ability to work with culturally diverse people. Familiarity with First Nation, Metis and Inuit communities in Alberta and issues and challenges facing those choosing to move to urban centers is required;
Demonstrated ability to support Indigenous participants in a culturally safe manner including flexible and client-centered program delivery, focusing on the journey of the individual and recognizing the role of relationships and kinship in healing. This includes the ability to incorporate strategies to meet the emotional, physical, spiritual, and mental needs of the residents as identified in traditional teachings;
Skills required in support of the rebuilding and renewing of relationships within families, between others in the Indigenous community and with non-Indigenous peoples. Able to assist residents in acknowledging and overcoming the intergenerational impact of residential schools, family breakup, systemic discrimination and racism through reconnection with culture, roots, and kin
Sound understanding of available housing, income support, and related agency/government assistance programs in the Edmonton community;
Excellent interpersonal communication skills to connect with individuals, funded agencies and other stakeholders in accordance with Homeward Trust reporting requirements and standards. Able to establish and maintain effective working relationships with coworkers, clients, and community agencies
Able to exercise discretion, compassion, empathy, and maintain confidentiality;
Able to work independently and utilize sound judgment to perform all assigned duties with minimal supervision;
Experience working independently in a fast-paced environment with competing demands and frequently tight timelines;
Possess a valid driver’s license and willing to travel (within the City of Edmonton);
Must pass criminal record check (including vulnerable sector clearance) and CFSA Intervention Record Check;
Knowledge of Housing First practices and philosophies an asset;
Willing to work within flexible hours (evenings and weekends) and a rotating shift.
Homeward Trust is committed to achieving a diverse workforce and strongly encourages applications from people of Indigenous heritage, and people from culturally diverse backgrounds.

Given the nature of the Supportive Housing Program Coordinator position, preference will be given to qualified candidates who self identify as Indigenous.

We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.