Hotel front desk clerk

Eldorado Hotel - Dawson, YT (30+ days ago)

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Business Equipment and Computer Applications
Word processing software
Multi-line switchboard
Central reservation system (CRS)
Specific Skills
Take, cancel and change room reservations
Register arriving guests and assign rooms
Provide information on hotel facilities and services
Process group arrivals and departures
Process guests' departures, calculate charges and receive payments
Investigate and resolve complaints and claims
Exchange foreign currency
Balance cash and complete balance sheets, cash reports and related forms
Answer telephone and relay telephone calls and messages
Clerical duties (i.e. faxing, filing, photocopying)
Provide general information about points of interest in the area
Follow emergency and safety procedures
Handle wake-up calls
Provide customer service
Assist clients/guests with special needs
Maintain an inventory of vacancies, reservations and room assignments
Work Location Information
Staff accommodation available
Remote location
Willing to relocate
Relocation costs not covered by employer