Technical Service Representative

Arthur J. Gallagher & Co - Dieppe, NB (30+ days ago)

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The purpose of this role is to provide technical and administrative support to at team of client service professionals, including assistance in maintaining weekly workflows, processing new business, renewal and endorsement documents, and completing administrative and clerical tasks. The current opportunity is a 12- 18 month contract (maternity leave replacement) in our Personal Lines Department.

Key Responsibilities

Support brokers and producers in daily management of client service

Follow internal workflow

Review policy renewals and endorsements for accuracy

Maintain organized and well documented files

Other duties as may be assigned for admin support

Educational and Experience Requirements

No previous experience required, some post-secondary education is preferred

Commitment to providing an outstanding level of customer service

Proficient communicator in both English and French

Strong organizational skills with emphasis on attention to detail and accuracy

Insurance experience an asset

Ability to work well with a team and others

Proficient in Microsoft Office and Outlook, knowledge of EPIC or TAM is an asset

Assurance Goguen Champlain Insurance is a trading name of Arthur J. Gallagher Canada Limited. Gallagher offers competitive salaries and benefits, including; medical, dental, vision plans, life and accident insurance, pension plan, employee stock purchase plan, educational expense reimbursement, employee assistance programs, opportunity for flexible work hours, and training programs.

We are an equal opportunity employer which values diversity in the workplace and are therefore happy to accommodate any individual needs. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Please sign up for our talent Network or email We thank all applicants for their interest in this opportunity. Please note that only successful candidates will be contacted. No telephone inquiries or agencies please.