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Virtual Clinical Administrator

ELNA Pédiatrie
Dollard-Des Ormeaux, QC

We empower both patients and physicians by redefining the standards of quality care while providing better outcomes for all.

Responsibilities:

  • Attend to patient communications and interaction (phone/email/video)
  • Respond to inquiries about healthcare services/tasks
  • Gather medical or insurance information
  • Manage appointment calendar
  • Update patient chart records
  • Research helpful information
  • Handle administrative tasks/back-office in a medical setting (e.g. fax/file management, transcription)

Requirements

You will be successful in this role if you have the following qualifications:

  • High School
  • You can speak and write well in English.
  • Have reliable computer hardware and software (will be verified by our tech team)
  • Have a webcam, headset, and a quiet working environment with neutral background and lighting
  • Excellent interpersonal skills
  • Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner at all times
  • Must be detail-oriented and highly organized
  • Firm grasp on administrative processes, and organizational policies
  • Knowledge of patient care and examination procedures
  • Must be able to maintain confidentiality at all times

We encourage our dedicated team of healthcare professionals to innovate and strive for excellence in every aspect of their practice.

Job Types: Full-time, Part-time, Permanent, Casual, Apprenticeship
Part-time hours: 17 per week

Salary: $19.25-$44.76 per hour

Benefits:

  • Casual dress
  • Commuter benefits
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Flexible schedule
  • Life insurance
  • Tuition reimbursement

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Every Weekend
  • Monday to Friday
  • Morning shift
  • No weekends
  • On call
  • Overtime
  • Weekend availability
  • Weekends only

Supplemental pay types:

  • Bonus pay
  • Overtime pay

Education:

  • Secondary School (required)

Shift availability:

  • Day Shift (required)

Work Location: In person

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