Northern Allowances, in addition to hourly compensation, will be: $31,900 per year.
The Manager Field Operations, reporting to the General Manager, performs a key role in the delivery of service excellence for our customers. The incumbent is responsible for ensuring that our customer commitments are met, through the installation and maintenance of Access and Network facilities.
This position has direct reports that are primarily bargaining unit positions which may include a combination of Service Technicians, Combination Technicians, Central Office Technicians, Radio Technicians, Cable Splicers, Supply Chain and Community Service Technicians. In addition, this position shares the responsibility of overseeing contractors work with Safety Inspectors and Project Managers.
The manager must have a minimum of five years telecommunications and/or field industry experience with a minimum of three years in a people management or leadership role. This position requires significant personal computer skills both in the Microsoft Office suite and in operational systems.
The Manager Field Operations will be a self-motivated individual with proven analytical and time management skills. They have sound knowledge of situational leadership principals and ability to develop effective interpersonal rapport. They must have proven leadership and performance management skills in a unionized environment and must be sensitive to the northern cultural milieu. The incumbent has experience in successfully leading and motivating a team through change.
As a safety conscious COR™ Certified organization, we have an established and comprehensive safety program. We expect all employees to participate in our organizational health and safety programs, adhering to all safe work procedures focused on continuous improvement.
Northwestel values diversity in the workplace and is committed to the goals of Employment Equity. We strive to achieve a skilled workforce that is representative of the population we serve, and as a Northern company, we are committed to the employment and career development of our Indigenous peoples. Candidates must clearly indicate on their application if they are an Indigenous person, a woman, a person with a disability, or a visible minority if they wish to receive hiring preference.
Job Type: Full-time